Katelan DeArmas

• Scheduling all meetings, field trips etc
• Making phone calls to any current members to renew membership & call residents to sign them up
• Making sure all guests are signed in upon visiting
• Restocking kitchen/office items

• Provide customers with a positive shopping experience
• Regularly performs Manager on Duty (MOD) functions.
• Responsible for building opening and closing tasks, including timely openings, operational readiness, troubleshooting, team management, and building security.
• Manages all front-end audit and cash compliance responsibilities.
• Partners up with the General Manager or in GM's absence, on non-standard issues as they arise.
• Ensures the team is trained in the processing of all transactions per policy.
• Maintains conditioning and housekeeping standards.
• Drives productivity by training, coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
• Ensures a safe working and shopping environment while minimizing shrinks and damage.

• Provide a fast and friendly check-out experience.
• Execute cash handling to standards.
• Responsible for completed merchandise recovery and maintenance including the merchandise return and go-back process.
• Engage customers on the benefits of rewards and complete enrollments.
• Help customers locate products and provide solutions.
• Cross-trained in custom framing, selling, and production.

• Scheduling new hires to begin badging process such as fingerprinting appointments, exam appointment and badge pick up for both LaGuardia Airport and JFK Airport
• Scheduling trainings for all employees
• Placing orders for employees uniform
• Placing office supplies/coffee order
• Keeping inventory of all items ordered on an excel sheet
• Scheduling vendors to come on site to service anything in need of repair
• Organizing the office as needed
• Processing invoices
• Preparing powerpoints/meetings between the client and the employer
• Auditing any facility issues
• Expense reports for purchases made on the company card

•Answering the phone and reporting facility issues

•Sending a Cc’d email to all of the Operations Managers with who called,time, location, issue, full name and the callers called back number

•Creating service tickets for facility issues and closing them once the item has been serviced

•Scheduling interviews for new hires

•Creating service tickets for the Director Audits

•Cashier

•Customer Service : Assist customers find items needed

•Stock Room: Racking up new shipment to put on the sales floor