Summary
Overview
Work History
Education
Skills
Timeline

Kateland Mullins

Pikeville

Summary

I would have to say I have a hard work ethic. I'm very motivated to keep on learning new experiences and I am a fast learner.

Overview

26
26
years of professional experience

Work History

Sales Associate

Lowes Home Improvment
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.

Teacher

Early Childhood Education Center
07.2021 - Current
  • I teach kids between the ages 2.5-3.5 years of age
  • I am responsible for classroom duties such as making and organizing lesson plans, etc etc
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.

Banquet Server/Restaurant Server/Housekeeping

Hilton Garden Inn Hotel
03.2019 - 04.2021
  • Banquet server, serving/event decorating
  • Restaurant server, taking orders/serving/cleaning/food preparation
  • Housekeeper, cleaning rooms/laundry duty

Server/Food Runner/Hostess/Cold Prep

Texas Roadhouse
02.2017 - 02.2019

Assistant Stage Manager, Performer

Lee Stuarti and Co
08.1999 - 02.2013
  • Managed backstage activities, contributing to seamless transitions between scenes during live productions.
  • Supported the Stage Manager with daily tasks, resulting in a smoother running production process.
  • Helped actors and crew remain focused and attentive during shows.
  • Ensured on-time set changes by efficiently organizing crew members and delegating tasks accordingly.
  • Contributed to a safe working environment by maintaining proper backstage protocols and procedures.
  • Built, placed and moved sets to match specific scenes.
  • Provided support during load-in/load-out processes, ensuring a smooth transition from venue to venue during tours or transfers.

Cashier/Food Prep

McDonald's
06.2009 - 06.2012

Education

Officiant Ordination Award - Officiant

Universal Life Church, Sacramento, CA
09.2024

Associate In Chaplaincy - Chaplaincy

Christian Leaders Institute , Clearwater, FL

GED -

Big sandy community technical college, Pikeville, KY
06.2021
GPA: 3.5

Skills

  • Teaching
  • Child care
  • Customer service
  • Organizational skills

Timeline

Sales Associate - Lowes Home Improvment
05.2023 - Current
Teacher - Early Childhood Education Center
07.2021 - Current
Banquet Server/Restaurant Server/Housekeeping - Hilton Garden Inn Hotel
03.2019 - 04.2021
Server/Food Runner/Hostess/Cold Prep - Texas Roadhouse
02.2017 - 02.2019
Cashier/Food Prep - McDonald's
06.2009 - 06.2012
Assistant Stage Manager, Performer - Lee Stuarti and Co
08.1999 - 02.2013
Big sandy community technical college - GED,
Universal Life Church - Officiant Ordination Award, Officiant
Christian Leaders Institute - Associate In Chaplaincy , Chaplaincy

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Kateland Mullins