Katelyn Alejandro
Yakima
Summary
Experienced with PST processes and methodologies. Utilizes analytical skills to optimize workflow and improve efficiency. Knowledge of best practices in team coordination and problem resolution. Experienced with surgical tools and techniques, ensuring precise and efficient assistance during procedures. Utilizes sterile processing and preparation to maintain safe surgical environment. Track record of effective communication with surgical teams and patient care. Experienced with surgical instrumentation and sterile techniques, essential for assisting in surgical procedures. Utilizes knowledge of aseptic techniques to maintain sterile environments and ensure patient safety. Track record of effectively communicating and collaborating with surgical teams to enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
PST Specialist
LabCorp
03.2023 - Current
- Conducted patient specimen collection following established protocols and safety standards.
- Ensured accurate labeling and handling of specimens to maintain integrity throughout processing.
- Collaborated with laboratory teams to streamline workflows and enhance operational efficiency.
- Provided exceptional patient care by addressing inquiries and ensuring comfort during procedures.
- Maintained compliance with regulatory requirements and quality assurance measures in specimen handling.
- Collected blood samples using vacutainer and syringes, adhering to safety protocols.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Packaged and shipped specimens to central lab daily.
- Processed laboratory requisitions and prepared specimens for testing efficiently.
Phlebotomist
MultiCare Yakima Memorial Hospital
08.2022 - 02.2023
- Collected blood samples using vacutainers and syringes, adhering to safety protocols.
- Maintained accurate patient records in electronic health systems, ensuring data integrity.
- Trained new phlebotomy staff on procedures and best practices, enhancing team performance.
- Implemented quality control measures for specimen handling, reducing errors in processing.
- Provided exceptional patient care by addressing concerns and ensuring comfort during procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Phlebotomist
Astria Toppenish Hospital
12.2021 - 08.2022
- Collaborated with healthcare teams to optimize patient flow and enhance service delivery.
- Monitored inventory levels of supplies and equipment, ensuring availability for procedures.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
Patient Access Representative
MultiCare Yakima Memorial Hospital
10.2020 - 01.2022
- Facilitated patient check-in and registration processes, ensuring efficient workflow in high-volume environment.
- Managed insurance verification and authorization procedures to expedite patient access to services.
- Coordinated with clinical staff to resolve patient inquiries and enhance overall service experience.
- Trained new employees on best practices for patient interactions and software systems used in operations.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Quality Control Specialist
Alexandria Moulding
08.2017 - 10.2020
- Conducted thorough inspections of finished products to ensure compliance with quality standards.
- Developed and implemented testing protocols for material durability and performance.
- Collaborated with production teams to identify quality issues and recommend corrective actions.
- Trained new staff on quality control procedures and best practices for consistency.
- Established metrics for measuring product quality, enhancing reporting accuracy and efficiency.
Education
Associate of Applied Science - Surgical Technology
Yakima Valley Community College
Yakima, WA08-2026
Certificate - Phlebotomist
Charter College
Pasco, WA12-2021
Certificate - Medical Office Administration Assistant
Charter College
Yakima, WA06-2020
High School Diploma -
Eisenhower High School
Yakima, WA06-2017
Timeline
PST Specialist
LabCorp
03.2023 - Current
Phlebotomist
MultiCare Yakima Memorial Hospital
08.2022 - 02.2023
Phlebotomist
Astria Toppenish Hospital
12.2021 - 08.2022
Patient Access Representative
MultiCare Yakima Memorial Hospital
10.2020 - 01.2022
Quality Control Specialist
Alexandria Moulding
08.2017 - 10.2020
Associate of Applied Science - Surgical Technology
Yakima Valley Community College
Certificate - Phlebotomist
Charter College
Certificate - Medical Office Administration Assistant
Charter College
High School Diploma -
Eisenhower High School