Katelyn Alvarez
Yorktown,VA
Summary
Dynamic Tutor/Mentor at University Instructors Inc., adept in implementing innovative teaching strategies and fostering academic success. Excelled in student engagement and scientific literacy, contributing to significant curriculum improvements. Skilled in collaboration and problem-solving, I consistently enhanced learning environments and outcomes. Achieved notable student confidence and performance uplifts, underscoring a commitment to educational excellence and teamwork.
Overview
16
16
years of professional experience
Work History
Tutor/Mentor
University Instructors Inc.
05.2022 - Current
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Served as an advocate for students, working closely with school counselors and administrators to address any issues impacting academic success.
- Actively participated in professional development opportunities to stay informed about current trends in education and continuously refine teaching methods for optimal results.
- Contributed to overall school improvements by serving on committees focused on curriculum review, teacher evaluation processes, or other relevant initiatives impacting educational outcomes for all students involved in Tutor Mentor programs.
- Increased student confidence in their academic abilities by providing individualized attention and targeted support during tutoring sessions.
- Promoted a positive classroom culture by establishing clear expectations and fostering respect among students.
- Enhanced students'' critical thinking skills by incorporating problem-solving activities into the curriculum.
- Assessed student progress regularly, providing timely feedback and adjusting teaching methods accordingly for improved comprehension.
- Developed strong relationships with students, parents, and colleagues to foster a supportive and collaborative learning environment.
Fragrance Specialist
Dillard’s
01.2021 - 05.2022
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Processed credit and debit card payments to complete purchases.
- Researched inventory using Type of Software to determine if requested products were available.
- Provided exceptional customer service by addressing inquiries promptly and resolving any issues professionally.
- Collaborated with team members to achieve monthly sales goals and exceed customer satisfaction targets.
- Served as a key resource for colleagues seeking guidance on fragrances selections or industry knowledge.
- Utilized effective communication skills to convey complex information about scent notes, ingredients, and brand history to customers of varying levels of expertise in the world of perfumery.
Cell Phone Sales Representative
Sprint
02.2009 - 06.2011
- Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
- Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
- Organized store displays for optimal visibility, leading to increased customer interest and inquiries.
- Handled cash transactions accurately and efficiently, minimizing discrepancies in end-of-day reports.
- Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
- Increased store sales by effectively upselling accessories and add-on services to customers.
- Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
Education
Bachelor Of Social Science - Psychology
Park University
Kansas City, MO04.2019
Skills
- Organization
- Student Engagement
- Scientific Literacy
- Teaching strategies
- Academic Coaching
- Motivation Techniques
- Mathematical reasoning
- Problem-solving skills
- Collaboration and Teamwork
- Creative Thinking
- Adaptable nature
- Research and analysis
Timeline
Tutor/Mentor
University Instructors Inc.
05.2022 - Current
Fragrance Specialist
Dillard’s
01.2021 - 05.2022
Cell Phone Sales Representative
Sprint
02.2009 - 06.2011
Bachelor Of Social Science - Psychology
Park University
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