Shopify
Katelyn Aubrey
Baton Rouge,LA
Summary
Customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with 1 year of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions.
Overview
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Small Business Co-Owner
James Rebel Co.
Los Angeles, CA
12.2020 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Determined best courses of action for company based on regional market trends and demands.
- Promoted business via social media to generate leads and maximize brand identity.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Brand Associate
Athleta
Baton Rouge, LA
07.2020 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Communicated product value, quality, and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Customer Service Representative
LSU
Baton Rouge, LA
11.2019 - 05.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
Medical Records Scanner
Dr. Jeffery Thibodeaux
Lafayette, LA
05.2018 - 08.2018
- Sorted materials and filed according to guidelines.
- Reviewed charts and flagged incomplete or inaccurate information.
- Created new physical and computer-based files.
- Adhered to all facility, company, and legal guidelines.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Education
Bachelor of Science - Marketing, Digital Marketing, International Business
Louisiana State University And A&M College
Baton Rouge, LA 08.2019 - Current
High School Diploma -
Teurlings Catholic High School
Lafayette, LA 08.2015 - 05.2019
Skills
Leadership
Software
Microsoft Office
Google Drive
Social Media
Timeline
Small Business Co-Owner
James Rebel Co.
12.2020 - Current
Brand Associate
Athleta
07.2020 - Current
Customer Service Representative
LSU
11.2019 - 05.2020
Bachelor of Science - Marketing, Digital Marketing, International Business
Louisiana State University And A&M College
08.2019 - Current
Medical Records Scanner
Dr. Jeffery Thibodeaux
05.2018 - 08.2018
High School Diploma -
Teurlings Catholic High School
08.2015 - 05.2019
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