Katelyn Bailey
Summary
Highly qualified and results-driven professional, demonstrating solid interpersonal, communication, and problem solving skills. Adept at providing exemplary customer service, mentoring other employees and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and a well-rounded background in optimizing internal performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Vistar Eye Center
08.2018 - Current
- Maintained inventory of medical supplies and tools to address needs of patients.
- Measured intraocular pressure using Goldman and Tonopen tonometry process, checked visual acuities, and administered eye medications for dilation and treatment.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Documented patient medical history and information utilizing NextGen with commitment to accuracy.
- Reviewed patient charts in order to prepare correct paperwork.
- Operated ophthalmic equipment and prepared patients for examinations and in-office minor surgeries.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Explained pre- and post-operative procedures to patients.
Bartender
Corned Beef & Co
07.2020 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Sidewinders Steakhouse & Saloon
06.2018 - 06.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items to enhance sales numbers.
- Worked with POS system to place orders and manage bills.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols to maintain safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
RN, BSN - Did Not Complete
Jefferson College of Health Sciences
Roanoke, Va2013
High School Diploma -
William Byrd High School
Roanoke, Va06.2012
Skills
- Visual Acuity Testing
- Medical History Taking
- Patient Scheduling
- Chart Documentation
- Patient Care
- Appointment Management
- Goldmann Tonometry Measurements
- Strong Work Ethic
- Effective Communication Skills
- Committed to Professional Development
Certification
- COA - Certified Ophthalmic Assistant
- OSC - Ophthalmic Scribe Certified
Timeline
Bartender
Corned Beef & Co
07.2020 - 12.2021
Certified Ophthalmic Assistant
Vistar Eye Center
08.2018 - Current
Server
Sidewinders Steakhouse & Saloon
06.2018 - 06.2020
RN, BSN - Did Not Complete
Jefferson College of Health Sciences
High School Diploma -
William Byrd High School
- COA - Certified Ophthalmic Assistant
- OSC - Ophthalmic Scribe Certified
Similar Profiles
Desiree L. BlakeDesiree L. Blake
Patient Service Specialist at Vistar Eye CenterPatient Service Specialist at Vistar Eye Center
Raven BecknerRaven Beckner
Opthalmologist Assistant at Vistar Eye CenterOpthalmologist Assistant at Vistar Eye Center
Beth Ann Swetland-PilatiBeth Ann Swetland-Pilati
Managing Optometrist at Eye 2 Eye Vision CenterManaging Optometrist at Eye 2 Eye Vision Center