Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Brook

Loveland,Colorado

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

5
5
years of professional experience

Work History

Team Lead

Chick-fil-A
11.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Event Technician

Perenso
08.2022 - 11.2022
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Oversaw event operations to keep running smoothly.

Event Assistant

Desk Chair
06.2022 - 07.2022
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Performed event coordination for larger parties and gatherings.
  • Organized facilities preparation, refreshments and entertainment for gatherings with as many as [Number] guests.
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings.

Marketing Events Intern

WinShape Camps
08.2018 - 12.2020
  • Planned, Delegated, coordinated, and executed two main events including the Chick-Fil-A Bowl and Braves Gam Parade.
  • Interviewed and hired eight road Crew Team Members.
  • Trained and oversaw two teams of four that traveled across the U.S to recruit over 13,000 campers.
  • Executed travel arrangements.
  • Supported events execution and venue set up and tear down.
  • Assisted in content development for events, drafting and distributing promotional materials.
  • Contacted vendors, venue and stakeholders.

Recreation Director

WinShape Camps
05.2018 - 08.2018
  • Created and facilitated a fun and inviting atmosphere for recreational events for over 4,000 campers.
  • Oversaw and equipped staff to lead daily outdoor activities
  • Organized and led multiple set up and tear down crews.
  • Spoke on microphone to explain games and hype the campers and counselors up for the day.






Education

No Degree - Early Childhood Education

Georgia Gwinnett College
Lawrenceville, GA

No Degree - Sociology

University of North Georgia
Dahlonega, GA
05.2026

Skills

  • Microsoft Excel
  • Performance Evaluations
  • Time Management
  • Complaint Resolution
  • Customer Loyalty
  • Invoice Verification
  • Team-Building Exercises
  • Multitasking and Organization
  • Staff Support
  • Customer Relationship Management
  • Teamwork and Collaboration
  • Crew Scheduling

Timeline

Team Lead

Chick-fil-A
11.2022 - Current

Event Technician

Perenso
08.2022 - 11.2022

Event Assistant

Desk Chair
06.2022 - 07.2022

Marketing Events Intern

WinShape Camps
08.2018 - 12.2020

Recreation Director

WinShape Camps
05.2018 - 08.2018

No Degree - Early Childhood Education

Georgia Gwinnett College

No Degree - Sociology

University of North Georgia

Similar Profiles

CREATE PROFILE
Katelyn Brook