Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Katelyn Brown

Camby,IN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Rays Trash Service/ Waste Management
03.2014 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Temporary Receptionist

Elwood Staffing
01.2014 - 03.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Cashier

Target
11.2007 - 03.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Avon High School
Avon, IN
05.2009

Skills

  • Microsoft Excel
  • Staff Training
  • Report Preparation
  • Credit Card Payment Processing
  • Call Center Operations
  • Typing Proficiency
  • Critical Thinking
  • Administrative Support

Timeline

Customer Service Representative

Rays Trash Service/ Waste Management
03.2014 - Current

Temporary Receptionist

Elwood Staffing
01.2014 - 03.2015

Cashier

Target
11.2007 - 03.2015

High School Diploma -

Avon High School

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