KATELYN BYERS
St. Louis,MO
Summary
Dynamic and results-driven sales manager with extensive experience in managing and coordinating events, ranging from intimate gatherings to large-scale corporate functions. Demonstrated ability to significantly increase weekly guest attendance by over 300 and boost sales by approximately $4,000. Skilled at converting leads into clients, maintaining online reservation systems, and overseeing banquets for seamless execution. Promoted from server to training coordinator at Texas Roadhouse. Excels in teaching company policies, creating promotional content with over 160,000 views, and managing training calendars. Proficient in tracking employee progress and collaborating with management to address training needs.
Overview
3
3
years of professional experience
Work History
Sales Manager
Armory STL
09.2023 - 09.2024
- Managed and coordinated a wide range of events, from small birthday parties to large-scale corporate functions, ensuring each event ran smoothly and successfully
- Followed up on potential leads and converted them into clients
- Increased weekly guest attendance by over 300 and boosted sales by approximately $4,000
- Programmed and maintained the online reservation system
- Supervised banquets and conducted walkthroughs for guests.
Server
Ballpark Village
03.2022 - 07.2023
- Managed a team of XX servers, providing guidance and support to ensure exceptional customer service
- Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
- Developed and maintained relationships with regular customers, resulting in increased repeat business by XX%
- Assisted in the creation and execution of special events, including menu planning, staffing coordination, and setup
- Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts
- Maintained a clean and organized work area, adhering to health and safety regulations at all times.
Training Coordinator
Texas Roadhouse
06.2021 - 06.2022
- Started as a full-time server at Texas Roadhouse and was quickly promoted to Training Coordinator
- Taught new employees the company's policies and procedures, developing skills in management and leadership along the way
- Created and launched a food promotional video that garnered over 160,000 views and increased the company's TikTok following
- Supported onboarding of new employees by hosting orientation sessions
- Managed training calendars to inform participants of upcoming training session topics and dates
- Prepared reports to track employee progress and recruitment needs for future training
- Identified and addressed training needs by collaborating with management and requesting more resources if necessary.
Education
High School Diploma - various sports teams
New Haven High School
New Haven, MO01.2021
Skills
- Recruiting
- Photography
- Filming
- Marketing
- Leadership
- Understanding of social media platforms and how to create content that resonates with target audiences
- Proficiency in video editing applications like Premiere Pro and WeVideo
- Proficient in Photoshop
- Willingness to learn and adapt to new technologies and trends in video production and digital marketing
- Adaptable and resilient, with willingness to embrace new challenges and experiences
- Experience in creating and launching successful promotional videos
- Strong attention to detail and ability to manage multiple projects simultaneously
- Creative thinking and problem solving skills
- High Energy and Stamina
- Ability to collaborate with others
- Branding
- Employee orientation
- Social Media Management
Volunteer Experience
- VFW bell ringing
- ABC 123s preschool
Timeline
Sales Manager
Armory STL
09.2023 - 09.2024
Server
Ballpark Village
03.2022 - 07.2023
Training Coordinator
Texas Roadhouse
06.2021 - 06.2022
High School Diploma - various sports teams
New Haven High School
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