katelyn carpenter
Nashville,TN
Summary
Has a strong background in customer service, sales, and the dance industry. Excelled in multitasking and prioritizing tasks, significantly enhancing client experiences and team performance.
Overview
5
5
years of professional experience
Work History
Key Holder, Shop Crew
Imogene And Willie
06.2023 - Current
- Extensive knowledge of product
- Providing the customer with a positive experience in the store, including denim fittings
- opening/closing the shop and daily cash handling.
Manager and Instructor
Millennium Dance Complex Nashville
05.2021 - 05.2024
- Managing staff, including instructors, employees, and interns
- Hiring and training new team members
- Booking and assisting clients for studio rentals through Mindbody system
- Creating and teaching new choreography weekly to open classes
- Selling and stocking merchandise and class packages
Barista
Portland Brew and Crest Coffee House
05.2020 - 06.2023
- Prepared beverage and food orders quickly and consistently
- Controlled line and crowd with quick, efficient service.
- Used Square to take orders and complete transactions
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Administrative Assistant
Hartman Dental and Facial Aesthetics
05.2019 - 08.2019
- Responsible for organizational tasks and scheduling appointments with clients
- Assisting with any additional tasks from the manager
Education
Bachelor of Arts - Arts/Dance
Belmont University
Nashville, TN05-2022
Skills
- Customer Service
- Training and mentoring
- Staff Oversight
- Multitasking and Prioritizing
Timeline
Key Holder, Shop Crew
Imogene And Willie
06.2023 - Current
Manager and Instructor
Millennium Dance Complex Nashville
05.2021 - 05.2024
Barista
Portland Brew and Crest Coffee House
05.2020 - 06.2023
Administrative Assistant
Hartman Dental and Facial Aesthetics
05.2019 - 08.2019
Bachelor of Arts - Arts/Dance
Belmont University
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