Summary
Overview
Work History
Education
Skills
Timeline
Generic

katelyn carpenter

Nashville,TN

Summary

Has a strong background in customer service, sales, and the dance industry. Excelled in multitasking and prioritizing tasks, significantly enhancing client experiences and team performance.

Overview

5
5
years of professional experience

Work History

Key Holder, Shop Crew

Imogene And Willie
Nashville, TN
06.2023 - Current
  • Extensive knowledge of product
  • Providing the customer with a positive experience in the store, including denim fittings
  • opening/closing the shop and daily cash handling.

Manager and Instructor

Millennium Dance Complex Nashville
Nashville, TN
05.2021 - 05.2024
  • Managing staff, including instructors, employees, and interns
  • Hiring and training new team members
  • Booking and assisting clients for studio rentals through Mindbody system
  • Creating and teaching new choreography weekly to open classes
  • Selling and stocking merchandise and class packages

Barista

Portland Brew and Crest Coffee House
Nashville, TN
05.2020 - 06.2023
  • Prepared beverage and food orders quickly and consistently
  • Controlled line and crowd with quick, efficient service.
  • Used Square to take orders and complete transactions
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Administrative Assistant

Hartman Dental and Facial Aesthetics
New Albany, IN
05.2019 - 08.2019
  • Responsible for organizational tasks and scheduling appointments with clients
  • Assisting with any additional tasks from the manager

Education

Bachelor of Arts - Arts/Dance

Belmont University
Nashville, TN
05-2022

Skills

  • Customer Service
  • Training and mentoring
  • Staff Oversight
  • Multitasking and Prioritizing

Timeline

Key Holder, Shop Crew

Imogene And Willie
06.2023 - Current

Manager and Instructor

Millennium Dance Complex Nashville
05.2021 - 05.2024

Barista

Portland Brew and Crest Coffee House
05.2020 - 06.2023

Administrative Assistant

Hartman Dental and Facial Aesthetics
05.2019 - 08.2019

Bachelor of Arts - Arts/Dance

Belmont University

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  • GREYSI RODRIGUEZGREYSI RODRIGUEZ

    <ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG

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katelyn carpenter