Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Carr

Cape Coral,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Pool Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Winn Dixie Supermarket
St James City , FL
10.2020 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Pool Service Technician

Living Waters Pool Service
Bokeelia, FL
06.2018 - 11.2021
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • My mom owns and runs the company starting in 2004. I`ve been working with her periodically since then.
  • I became CPO certified in 2020.

Education

High School Diploma -

Mariner High School
Cape Coral, FL
04.2018

Skills

  • Customer Support
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Speaking Clearly
  • Sample Checking
  • Chemical Balancing
  • Pool Operations
  • Ph Testing
  • Safety Compliance
  • Handling Procedures
  • Positive Interactions
  • Pool Cleaning Knowledge

Timeline

Customer Service Associate

Winn Dixie Supermarket
10.2020 - Current

Pool Service Technician

Living Waters Pool Service
06.2018 - 11.2021

High School Diploma -

Mariner High School

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Katelyn Carr