Katelyn Cintra
Tallahassee,FL
Summary
To secure a challenging and rewarding position as a collaborative team member, where my leadership skills, industry experience, and customer service expertise can be utilized to ensure exceptional experiences for customers and maximize profits for the given establishment.
Overview
5
5
years of professional experience
Work History
Server
UrBowl
Tallahassee, FL
11.2023 - Current
- Handled money transactions accurately while following company procedures for handling cash payments
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Trained new employees on restaurant procedures
- Prepared drinks according to standard recipes
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
- Served food orders promptly and courteously as instructed
Hostess
Flanigans
Miami, FLORIDA
03.2023 - 07.2023
- Seating guests and managing the seating chart
- Monitoring restaurant activity to determine seating and dining flow
- Responding to guest inquiries and requests in a timely, friendly, and efficient manner
- Performing opening and closing duties, as needed
- Adhered to all company guidelines when interacting with customers
After School Intern
Miami-Dade Parks & Recreation
Miami, FLORIDA
02.2021 - 01.2023
- Tutoring
- Aiding Camp Counselors
- Cleaning/Sanitizing equipment & facilities
- Supervising children's outdoor/indoor activities
- Assisting in main office work
- Telecommunications
- Developed organizational filing systems for customer/camper records and reports
Political Campaign Intern
Marco Rubio for Senate Campaign
Miami, FL
07.2022 - 11.2022
- Captured photos and videos for candidate promotion
- Analyzed survey results to identify areas needing improvement or further exploration
- Coordinated with volunteers on a variety of tasks related to the campaign
- Conducted outreach activities to engage potential supporters
- Provided administrative support for the Campaign Manager as needed
- Promoted campaign message to voters through in-person and door-to-door interactions
Summer Camp Counselor
Miami-Dade Parks & Recreation
Miami, FLORIDA
06.2020 - 08.2022
- Cleaning/Sanitizing equipment and facilities
- Supervising children's outdoor/indoor activities and field trip excursions
- Assisting in main office work
- Telecommunications
- Maintained accurate records of attendance, behavior, and medical information for each camper
Education
Political Science
Florida State University
01.2027
Miami Coral Park Senior High School
01.2023
Design & Architecture Senior High
01.2020
Skills
- Punctuality
- Organization
- Customer Service
- Bilingual - English & Spanish
- Leadership
- Telecommunications
- Research
- Public Relations
- Hospitality service expertise
- Team collaboration
- Proficient with MS Office products
- Political campaigning
Timeline
Server
UrBowl
11.2023 - Current
Hostess
Flanigans
03.2023 - 07.2023
Political Campaign Intern
Marco Rubio for Senate Campaign
07.2022 - 11.2022
After School Intern
Miami-Dade Parks & Recreation
02.2021 - 01.2023
Summer Camp Counselor
Miami-Dade Parks & Recreation
06.2020 - 08.2022
Political Science
Florida State University
Miami Coral Park Senior High School
Design & Architecture Senior High
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