Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Closs

Henderson,NC

Summary

My name is Katelyn Closs, I am 26 years old and currently employed as an administrative assistant at Fresenius Medical care and have been in this role since October of 2024. I was most previously employed as a pharmacy technician at Walgreens where I worked for four years and had the opportunity to become CPR certified through the American heart association and a certified immunizer. I have gained customer service skills, time management, communication skills, computer literacy knowledge and organizational skills at both places of employment. I am a willing and eager learner and am not afraid to take on new tasks and learning opportunities.

I am in school for Medical Assisting and anticipate completing this course in July of 2025. I will begin my externships to gain more knowledge and hands on experience as a medical assistant in May of 2025 and will complete the hands on training in July of the same year.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Fresenius Medical Care Dialysis
Durham , NC
10.2024 - Current
  • Manage database systems containing patient contact information.
  • Manage incoming calls while providing information or transferring callers to appropriate personnel.
  • Enter data into spreadsheets using Microsoft Excel or other similar programs
  • File and retrieve patient data
  • Ensure compliance with HIPAA and other privacy data regulations
  • Office management

Pharmacy Technician

Walgreens
Henderson, NC
09.2020 - 10.2024
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
  • As a pharmacy technician, I conducted COVID-19 and flu tests.
  • As a pharmacy technician, I was responsible for administering vaccines and ensuring compliance with all safety protocols and regulations to support patient immunizations
  • As a pharmacy technician in a retail setting I made sure to exercise good customer service daily
  • As a pharmacy technician I helped with yearly controlled substance inventory
  • As a pharmacy technician I resolved problems with doctors and insurance companies

Education

Medical Assisting

Vance-Granville Community College
Louisburg
07-2025

Skills

  • Prescription Filling
  • Billing support
  • Insurance Verification
  • Medication Dispensing
  • Team Leadership
  • Multitasking
  • Problem solving
  • Customer service
  • Empathy
  • Patience
  • Time management
  • Supply Restocking
  • Workflow Optimization
  • Computer Literacy

Timeline

Administrative Assistant

Fresenius Medical Care Dialysis
10.2024 - Current

Pharmacy Technician

Walgreens
09.2020 - 10.2024

Medical Assisting

Vance-Granville Community College