Katelyn Cockerham

• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.

• Boosted customer satisfaction by promptly addressing concerns and providing exceptional service during guided activities.
• Built personal relationships with guests to promote positive experiences.
• Conducted regular equipment inspections, ensuring optimal performance levels and identifying necessary replacements or repairs in a timely manner.
• Boosted customer satisfaction by promptly addressing concerns and providing exceptional service during guided activities.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Represented organization positively and professionally while providing community with much-needed services.

• Extract data from an EMR to review and organize over 800 patients into a database based on staging and treatment.

• Analyze CT scans to measure abdominal wall cross sectional area of over 500 patients to contribute towards a retrospective study on body composition.

• Present research results and future goals of study to the chief of surgical oncology and the research group.

• Collaborate with different engineering disciplines to design a medical device that allows an individual with amputated arms to aid in everyday life.

• Mentored more than 60 freshman engineering students weekly as they transitioned into the Williams Lee College of Engineering: offering advice and support on topic selection and academic value.

• Coordinated with other coaches to improve the program by creating activities to showcase the importance of supporting one another to the students.

• Helped with grading assignments and tests, providing constructive feedback to students based on results.

• Revised engineering drawings and CAD models to ensure conformance to design specifications and safety standards.

• Communicated with several Project Engineers to design a fixture for a new product using Solidworks.

• Process accurate payroll for 36 staff members and submit direct deposits with Clockspot.
• Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
• Provide and correspond HVAC testing balances to technicians.