Katelyn Cole
Riverdale
Summary
Skilled work-study student with a proactive and organized approach, possessing exceptional communication and project management abilities. Demonstrated capacity to proficiently manage multiple tasks in fast-paced settings. Acknowledged for proactive problem-solving skills, emphasizing process optimization and team support.
Overview
4
4
years of professional experience
Work History
Work Study Student
Event Management, Dining, and Hospitality (EMDH)
09.2024 - 04.2025
- Collaborated with staff members to guarantee students received best possible customer service.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered guest questions about event plans and food service choices.
Student Worker
Thornton Township High School
09.2021 - 05.2024
- Notify supervisors of unsafe conditions
- Disinfect commonly used items like tables, door handles, etc
- Empty trash and recycling bins
- Sweep and mop floors
- Assuring no damaged items are sent or received
- Deliver products and packages throughout building
- Organize inventory
- Dissemble and dispose of boxes
Education
High School Diploma -
Thornton Township High School
Harvey, IL05.2024
Skills
- Leadership
- Flexibility
- Problem solving
- Clear Communication
- Adaptability
- Attention to detail
- Transferable skills
- Decision-making
- Organizational skills
- Allergy awareness
- Guest engagement
- Hospitality and accommodation
Languages
English
Native or Bilingual
Timeline
Work Study Student
Event Management, Dining, and Hospitality (EMDH)
09.2024 - 04.2025
Student Worker
Thornton Township High School
09.2021 - 05.2024
High School Diploma -
Thornton Township High School
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