Katelyn Courville
Westlake,LA
Summary
Detail-oriented operations professional with refinery experience and degrees in Process Technology and Health Systems Management. Leverages process monitoring and industrial safety expertise to enhance inventory coordination and facilitate effective communication across teams. Excels in problem-solving and operational follow-through. Pursuing an Operations Coordinator or Production Support role within an LNG, refining, or chemical plant environment.
Overview
9
9
years of professional experience
Work History
Operator
Motiva Enterprises
Port Arthur, Texas
07.2024 - Current
- Operated pumps, valves, and process systems during daily plant rounds to ensure optimal performance.
- Monitored tank levels and adjusted pumps to maintain steady fluid flow to and from units.
- Loaded railcars and trucks with materials per site safety procedures to maintain operational efficiency.
- Supported emergency response operations during critical incidents to ensure safety and compliance.
Product Manager
Cajun Ben's Gator Products
Lake Charles, Louisiana
06.2017 - 07.2024
- Helped coordinate testing to verify quality and usability of new product features.
- Communicated progress updates at regular intervals with senior leadership.
- Assessed inventory requirements consistently for Cajun Ben's Gator Products product lines.
Barista
Jet Coffee
Lafayette, Louisiana
02.2022 - 12.2023
- Trained new baristas on drink builds, POS use, and customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
Case Manager Intern
Leading Home Care
Lafayette, Louisiana
01.2023 - 05.2023
- Coordinated home care service plans with clinical and scheduling teams to ensure the timely delivery of services.
- Supported case managers by following up on referrals and facilitating care coordination for client needs.
- Informed clients, families, and support staff of service changes to maintain transparency and continuity of care.
Softball Coach
Stars and Stripes
Lake Charles, Louisiana
07.2021 - 01.2023
- Developed and implemented practice plans to help athletes reach their goals.
- Motivated players by providing feedback on their strengths and weaknesses.
- Communicated with parents about team rules, regulations, expectations.
- Attended meetings with administrators and other staff members related to budgeting and scheduling needs.
Education
Associate of Science - Process Technology
Sowela Technical Community College
Lake Charles, LA05-2024
Bachelor of Science - Health Systems Management
McNeese State University
Lake Charles, LA05-2023
Skills
- Safety procedures
- Emergency response
- Process optimization
- Process monitoring
- Problem solving
- Team coordination
- Leadership
- Team development
- Microsoft Excel
Timeline
Operator
Motiva Enterprises
07.2024 - Current
Case Manager Intern
Leading Home Care
01.2023 - 05.2023
Barista
Jet Coffee
02.2022 - 12.2023
Softball Coach
Stars and Stripes
07.2021 - 01.2023
Product Manager
Cajun Ben's Gator Products
06.2017 - 07.2024
Associate of Science - Process Technology
Sowela Technical Community College
Bachelor of Science - Health Systems Management
McNeese State University