Katelyn Cross
Uniontown ,PA
Summary
Knowledgeable behavior technician with several years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Technician
Alliance Health Wraparound
Uniontown, Pennsylvania
2024.08 - Current
- Collected and documented data on client progress and behaviors.
- Utilized positive reinforcement strategies to encourage desired behaviors.
- Maintained a safe and supportive environment for all clients.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Monitored client's progress towards identified goals through data collection and analysis.
Surgery Scheduler
Wvu medicine specialty care general surgery
Uniontown, PA
2022.09 - Current
- Worked with operating facilities to schedule procedures on behalf of multiple surgeons.
- Scheduled follow-up appointments as designated by physician.
- Arranged hospital admissions for patients as required.
- Educated patients on at-home surgery preparation requirements and post-operative care process.
- Obtained signatures and collected completed pre-operative consent and HIPAA forms from patients.
- Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
- Reviewed CPT and ICD codes to check accuracy for billing.
Medical Assistant
Wvu medicine specialty care
Uniontown, PA
2022.09 - 2024.08
- Collected and documented data on client progress and behaviors.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Monitored client's progress towards identified goals through data collection and analysis.
Central Sterile Processing Technician
Elite Surgery Center
Uniontown, PA
2021.06 - 2022.08
- Prepared trays, instrument packs and surgical sets.
- Gathered and prepared instruments and surgical supplies.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Placed orders and restocked supplies for decontamination area.
- Cleaned and sterilized instruments and equipment following policy procedures, industry standards and manufacturer instructions for use.
- Monitored surgery schedules daily, identifying potential needs for cases.
Office Assistant
Elite Surgery Center
Uniontown, PA
2021.06 - 2022.08
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Communicated with insurance companies to provide patient information.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
Central Sterile Technician
Uniontown Hospital
Uniontown, PA
2015.05 - 2019.04
- Good interpersonal skills. Ability to establish and maintain effective working relationships and the ability to receive and give back constructive feedback
- Knowledge of all surgical instruments available
- Strong attention to detail
- Strong medical skills and knowledge
- Solid assessment and documentation skills
- Knowledge of sterile techniques, instrument identification, surgical procedures and equipment
- Highly organized
- Polished and professional demeanor
- Great interpersonal skills
- Ability to multitask
Nursing Care Assistant
Uniontown Hospital
Uniontown, PA
2014.09 - 2015.05
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements and assisted with feeding.
- Performed accu checks and blood pressure treatments on patients daily.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Education
High School Diploma -
Laurel Highlands Senior High School
Uniontown, PASkills
- Data collection
- Behavior analysis
- Attention to detail
- Problem solving
- Time management
- Verbal and written communication
- Behavioral management
- ABA techniques
- Applied behavior analysis
- Behavior reduction procedures
- Positive and negative reinforcements
Certification
- Certified Central Sterile Tech
Timeline
Behavior Technician
Alliance Health Wraparound
2024.08 - Current
Surgery Scheduler
Wvu medicine specialty care general surgery
2022.09 - Current
Medical Assistant
Wvu medicine specialty care
2022.09 - 2024.08
Central Sterile Processing Technician
Elite Surgery Center
2021.06 - 2022.08
Office Assistant
Elite Surgery Center
2021.06 - 2022.08
Central Sterile Technician
Uniontown Hospital
2015.05 - 2019.04
Nursing Care Assistant
Uniontown Hospital
2014.09 - 2015.05
High School Diploma -
Laurel Highlands Senior High School