Katelyn Diss
Harrisburg,NC
Overview
14
14
years of professional experience
Work History
Substitute Teacher, K-Eighth Grade
Concord Academy
02.2025 - Current
- Facilitated seamless transitions in classrooms during teacher absences.
- Demonstrated adaptability across various grade levels and classroom settings.
- Supported permanent teachers in upholding classroom routines effectively.
Operations Coordinator/Dispatcher
Landmark Services Group, Inc.
08.2021 - 07.2025
- Streamlined technician dispatch to optimize job assignments and enhance efficiency.
- Managed day-to-day operations to ensure seamless company functionality.
- Oversaw administrative tasks, including scheduling, emailing, phone communications, invoicing, and estimates.
- Monitored industry trends to inform training initiatives and improve team skills.
Middle School Instructor
Living Hope Academe
02.2025 - 05.2025
- Developed strong relationships with students, parents, and colleagues to foster a supportive learning environment.
- Promoted critical thinking skills through inquiry-based learning activities, allowing students to develop problem-solving abilities.
- Boosted students'' confidence and participation through positive reinforcement and feedback.
Certified Medical Assistant
Atrium Health Cabarrus Family Medicine - Harrisburg
01.2019 - 08.2021
- Assisted family physicians and PA with exams with patients from birth to geriatrics
- Take and recorded patient vital signs, including blood pressure and heart rate
- Clinical tasks, including rooming patients, scribed for providers, collecting and running specimens, giving vaccines, perform blood draws and other laboratory tests
- Evaluated patients upon rooming and tracking vital information
- Entering patient information into the EMR
Certified Medical Assistant
Novant Health Matthews Children's Clinic
07.2015 - 01.2019
- Assist the physician with daily activities and prepare for the next day
- Clinical tasks, including collecting and running specimens, giving vaccines, recording test results and vital signs
- Evaluate patients, explain tests, procedures and treatment plans
- Administrative tasks, including scheduling appointments, making phone calls, resulting lab tests
Front Desk Receptionist and Sales Representative
Gold's Gym- Harrisburg
09.2011 - 09.2013
- Attend to visitors and deal with inquiries on the phone and face to face.
- Supply information regarding the organization to the general public, members and customers.
- Answer multiple phone lines, take and relay messages, provide information to customers, greet members entering club, direct members to correct destination, deal with inquiries from the public and customers, general administrative and clerical support, tidy and maintain club.
Education
Elementary Education
Western Governors University
Salt Lake City, UTMedical Billing and Coding
DeVry University
01.2024
Certified Medical Assistant
Central Piedmont Community College
Charlotte, North Carolina01.2015
Associate of Arts - Nursing
Glendale Community College
Glendale, Arizona01.2010
Skills
- MS Word and Excel
- Customer support expertise
- Planning and organization
- Reliability and dependability
- Initiative and proactivity
- Effective communication skills
Timeline
Substitute Teacher, K-Eighth Grade
Concord Academy
02.2025 - Current
Middle School Instructor
Living Hope Academe
02.2025 - 05.2025
Operations Coordinator/Dispatcher
Landmark Services Group, Inc.
08.2021 - 07.2025
Certified Medical Assistant
Atrium Health Cabarrus Family Medicine - Harrisburg
01.2019 - 08.2021
Certified Medical Assistant
Novant Health Matthews Children's Clinic
07.2015 - 01.2019
Front Desk Receptionist and Sales Representative
Gold's Gym- Harrisburg
09.2011 - 09.2013
Medical Billing and Coding
DeVry University
Certified Medical Assistant
Central Piedmont Community College
Associate of Arts - Nursing
Glendale Community College
Elementary Education
Western Governors University
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