Katelyn Duncan
Ashland,KY
Summary
Dedicated technician specializing in neurodiagnostic studies and patient care management. Known for ensuring patient safety, optimizing workflows, and providing compassionate support during procedures.
Overview
15
15
years of professional experience
Work History
Special Studies Technician
Cabell Huntington Hospital: Hoops Family Hospital
Huntington, West Virginia
05.2013 - 03.2026
- High quality performance Neurodiagnostic studies such as EEGs, PSGs, EMG/NCVs, TCDs & Evoked Potential Studies
- Operated medical equipment, enhancing accuracy in patient diagnostics and treatment.
- Conducted routine maintenance on equipment to ensure optimal performance and safety.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Technical Skills using programs such as: Microsoft Word, Excel, Cerner, NeuroWorkbench, Natus & RhythmLink
- Collaborated with healthcare staff, improving patient care coordination and workflow efficiency.
- Documented patient information accurately in electronic health records systems.
- Assisted in the setup and breakdown of medical procedures and examinations.
- Maintained inventory of supplies, ensuring availability for uninterrupted operations.
- Demonstrated compassionate care by providing emotional support to patients during treatment.
- Provided compassionate hands on care for several patients per shift
- Ensured compliance with HIPAA regulations and infection control protocols to protect patient privacy and safety.
EMG/NCV Traveling Technician
Castleton Chiropractic Clinic
Indianapolis, Indiana
01.2011 - 05.2013
- High performance quality EMG/NCV studies in multiple surrounding Chiropractic & Orthopedic offices
- Provided compassionate patient care while managing multiple patients during shifts.
- Ensured compliance with HIPAA regulations, infection control measures, and patient safety protocols in clinical settings.
- Trained new technicians in equipment usage and safety protocols to ensure compliance and operational efficiency.
- Conducted equipment inspections to identify and address potential issues.
- Collaborated with healthcare staff to streamline clinic operations and enhance patient experience.
- Supported patient scheduling and coordinated appointments efficiently.
- Ensured that all equipment was properly labeled and documented before leaving a job site.
- Technical Skill using software such as Cadewell, Sierra, Microsoft Word, & Excel
- Developed documentation related to IT projects such as installation instructions and procedures.
- Monitored performance of networking devices such as routers, switches, firewalls.
- Installed and configured operating systems, applications, and software updates remotely or in person.
- Troubleshooted hardware problems through testing and replacement of components as necessary.
Education
Accredited Neurodiagnostic Technician Certificate - Neuroscience
Institute of Health Sciences
Hunt Valley, MD12-2010
High School Diploma -
West Carter High School
Olive Hill, KY05-2009
Some College (No Degree) - Medical Laboratory Science
Ashland Community & Technical College
Ashland, KYSkills
- Neurodiagnostic studies
- Patient care management
- Technical support
- Workflow optimization
- Equipment Maintenance
- Technical support
- Technical support
- Team collaboration
- Adapts under pressure
- Communication skills
- Compassionate care
- Technical support
- Technical support
Timeline
Special Studies Technician
Cabell Huntington Hospital: Hoops Family Hospital
05.2013 - 03.2026
EMG/NCV Traveling Technician
Castleton Chiropractic Clinic
01.2011 - 05.2013
Accredited Neurodiagnostic Technician Certificate - Neuroscience
Institute of Health Sciences
High School Diploma -
West Carter High School
Some College (No Degree) - Medical Laboratory Science
Ashland Community & Technical College