Summary
Work History
Education
Skills
Timeline
Generic

Katelyn Dunkoe

Summary

Resourceful professional with expertise in enhancing customer experiences and optimizing operations. Skilled in training team members, streamlining processes, and improving productivity. Strong background in office administration and inventory management, committed to maintaining a clean work environment and delivering exceptional service.

Work History

Team Member

Whatabuger
San Antonio
03.2022 - 04.2022
  • Handled cash transactions accurately at the register.
  • Assisted in training new team members on procedures and policies.
  • Followed safety guidelines to ensure a secure working environment.
  • Engaged with customers to create positive dining experiences.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Delivered excellent customer service in a fast-paced environment.
  • Prepared and assembled food items following company standards.
  • Collaborated with team members to streamline operations and enhance service delivery.
  • Identified and proposed process improvements to enhance departmental efficiency.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Upheld high standards of productivity and quality in operations.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Monitored expiration dates on food items for freshness assurance.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Looked for ways to go above and beyond job requirements.
  • Built and maintained working relationships with peers and upper management.
  • Rotated through series of different stations based on team needs.
  • Collaborated with team members to maximize productivity and efficiency.
  • Participated in team meetings to discuss strategies for improvement.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Created detailed reports outlining project progress and results achieved.
  • Collaborated with team members to achieve daily goals.
  • Answered telephones, directed calls, and took messages.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.
  • Computed, recorded and proofread data or reports.
  • Typed, formatted and edited correspondence and other documents.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Developed organizational filing systems for confidential customer records and reports.
  • Completed and mailed contracts, invoices or checks.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Inventoried and ordered materials, supplies and services.
  • Trained staff members to perform work activities and use computer applications.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Coordinated travel arrangements and accommodations for staff members.
  • Coordinated travel arrangements for office personnel.
  • Processed and prepared business or government forms and expense reports.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Monitored and directed work of lower-level clerks.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Troubleshot office equipment, computer hardware and software issues.

Education

High School Diploma -

Premier High School
San Antonio, TX
12-2026

Skills

  • Customer service
  • Point of sale
  • Cash handling
  • Inventory management
  • Office administration
  • Team collaboration
  • Collaboration and teamwork
  • Employee training
  • Staff training
  • Process improvement
  • Positive attitude

Timeline

Team Member

Whatabuger
03.2022 - 04.2022

High School Diploma -

Premier High School
Katelyn Dunkoe