Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Falcigno

Monroe,NC

Summary

A successful high school and college students who has learned to manage two school lives in one. I have learned to stay on task through the rigorous hard work the school requires. I can confidently talk to students; for example, I have started up and advocate for fundraisers within my clubs. I have a love
for art as well as learning and am always seeking to try new things.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks, Harris Teeter
08.2023 - Current
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Operated espresso machines and commercial coffee brewers to create beverages in a busy environment
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Movie Theater Employee

NCG Cinemas
02.2023 - 08.2023
  • Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
  • Sold admission, processed payments, and issued tickets.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Enhanced customer experience by providing timely and efficient service during movie screenings.

Food Server

McAllister's Deli
06.2022 - 08.2022
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.

Education

Associate of Fine Arts - Fine Arts

Union County Early College
Monroe, NC
05.2024

Skills

  • Multitasker
  • Beverage and food Preparation
  • Espresso machine operation
  • Food Running
  • Table Bussing
  • Cash Handling
  • Menu Memorization
  • Excellent memory

Timeline

Barista

Starbucks, Harris Teeter
08.2023 - Current

Movie Theater Employee

NCG Cinemas
02.2023 - 08.2023

Food Server

McAllister's Deli
06.2022 - 08.2022

Associate of Fine Arts - Fine Arts

Union County Early College

Similar Profiles

CREATE PROFILE
Katelyn Falcigno