Katelyn Gallardo

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Resolving customer issues while adhering to company policies.

Welcoming customers

Helping them locate items that suit their needs

Giving them product details

Completing sales transactions

Preserving a satisfying client experience—all while striving to reach sales targets and provide top-notch customer service

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.