Katelyn Gomez
Los Angeles,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Clothing Reseller
banditscloset323
Los Angeles, CA
10.2023 - Current
- Assisted customers with selecting the right clothing sizes and styles.
- Maintained a clean and organized workspace for efficient operations.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Photographed and wrote product descriptions and sales copy for items.
- Placed special orders or called other stores to find desired items.
- Maintained records related to sales for store management.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Calculated total purchase amounts, taxes and shipping costs for new products.
- Prepared merchandise for purchase or rental.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Advised customers on styling choices based on their individual needs and preferences.
- Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
- Communicated with current customers to increase overall satisfaction and improve product value.
- Organized, sorted and tagged clothes according to size, color, style.
- Created displays in store windows to promote new merchandise arrivals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed payments through various payment systems such as cash and credit cards.
- Provided customer service by answering product questions and resolving issues.
Lash Technician
kkateyelashes
Los Angeles, CA
04.2023 - Current
- Ensured that all products used were within their expiration date and properly stored away from direct sunlight or heat sources.
- Adhered to safety protocols when working with chemicals used in the lash application process.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Kept records of all services rendered in order to track customer satisfaction levels.
- Managed inventory levels by ordering products as needed and restocking shelves when necessary.
- Responded to customer inquiries by phone, email and in person.
- Developed new styles and techniques.
- Provided follow-up calls or emails after treatment to ensure client satisfaction.
- Educated clients on the importance of maintaining their lashes through proper cleansing techniques.
- Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.
- Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.
- Applied primer and adhesive to natural lashes prior to attaching the synthetic lash extensions.
- Followed strict hygiene standards at all times while performing treatments.
- Organized appointments according to availability while ensuring that no double bookings occurred.
- Stocked supplies, such as tweezers, brushes, adhesives and other necessary items.
- Attended training sessions regularly to stay up-to-date on new products and procedures.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
- Built strong relationships with customers by providing exceptional customer service.
- Cleaned client eyes prior to lash application with gentle eye makeup remove wipes.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Took pictures before and after each procedure in order to document results achieved.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
Education
Thomas Jefferson Senior High School
Los Angeles, CA06-2025
Skills
- Social Media Marketing
- Customer Engagement
- Supplier Relations
- Shipping Management
- Inventory Management
- Order Fulfillment
- Online Advertising
- Online Platforms
- Customer Assistance
- Cash Handling
- Retail Merchandising
- Product Knowledge
- Store Organization
- Dressing Room Assistance
- Sales and Promotions
- Customer Needs Assessment
- Positive Customer Engagement
- Customer Service
- Strong Communication and Interpersonal Skills
- Inventory and Stocking
- Creative Thinking
- Basic Mathematics
- Merchandising and Display
- Relationship Building
- Team Cooperation
- Honest and Dependable
- Friendly and Helpful
- Organization
- Reliable and Responsible
- Item Ticketing and Pricing
Languages
Spanish
Professional
Timeline
Clothing Reseller
banditscloset323
10.2023 - Current
Lash Technician
kkateyelashes
04.2023 - Current
Thomas Jefferson Senior High School
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