Katelyn Grissom
Tallahassee,FL
Summary
Dedicated and highly organized professional seeking a property manager position. Strong background in security, inventory management, and customer service, with a proven ability to manage and resolve conflicts, maintain accurate records, and ensure the smooth operation of facilities. Quick learner with excellent communication skills and a commitment to enhancing property value and tenant satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
02.2024 - Current
- Provide excellent customer service by assisting customers with inquiries, locating products, and completing transactions.
- Handle customer complaints and issues in a professional manner, escalating to management when necessary.
- Operate the cash register, process payments, and handle returns and exchanges efficiently.
- Assist in inventory management, including restocking shelves and conducting inventory counts.
Safety and Security Officer
Leon County Schools - Ghazvini Learning Center
02.2023 - 02.2024
- Maintained a consistent security presence throughout the property by adhering to daily patrol schedules.
- Assisted in investigating accidents and safety-related issues, ensuring the safety and security of the facility.
- Conducted manual bag searches to identify prohibited items and contraband.
Inventory Cycle Counter
Great Southern Wood Preservation
06.2022 - 01.2023
- Monitored warehouse inventory and performed cycle counting to ensure accurate material verification.
- Maintained inventory accuracy through proper counting and processing of material reports and transfers.
- Collaborated with Warehouse, Production, and Customer Service teams to locate materials and resolve discrepancies.
- Identified root causes of inventory discrepancies and implemented corrective actions to prevent recurring errors.
Safety and Security Officer
Leon County Schools - Riley Elementary School
04.2019 - 05.2022
- Reported disturbances to school administration and resolved minor altercations.
- Patrolled school buildings and grounds, investigating the presence of unwanted visitors.
- Monitored parking lots and student gathering areas, ensuring safety before, during, and after school hours.
Education
Diploma -
Sail High School
Tallahassee, FL05.2018
Skills
- Conflict Resolution & Discrepancy Management
- Inventory Control & Management
- Customer Service
- Time Management & Organizational Skills
- Financial & Digital Literacy
- Proficient in Microsoft Office
- Effective listener
- Team Collaboration
- Assertiveness
- Compassionate leader
Certification
- Financial Literacy Certified
- Digital Literacy Certified
References
Available upon request.
Timeline
Customer Service Associate
Walgreens
02.2024 - Current
Safety and Security Officer
Leon County Schools - Ghazvini Learning Center
02.2023 - 02.2024
Inventory Cycle Counter
Great Southern Wood Preservation
06.2022 - 01.2023
Safety and Security Officer
Leon County Schools - Riley Elementary School
04.2019 - 05.2022
Diploma -
Sail High School
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