Katelyn Hargreaves
Bailey
Summary
- Underwriting & Risk Management: Extensive experience in assessing risk, ensuring accuracy, and applying sound judgment to support business objectives.
- Leadership & Management: Skilled in overseeing processes and teams with a focus on efficiency, compliance, and quality outcomes.
- Communication: Strong ability to convey complex information clearly and effectively to both clients and colleagues.
- Sales & Business Development: Proven track record of identifying opportunities, cultivating client relationships, and driving sustainable business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Loan Underwriter
SECU
06.2020 - Current
- Underwrite and approve daily volume of first mortgage and home equity loans to ensure proper documentation is included and risk is minimal.
- Comprehensive knowledge of real estate lending functions and procedures that include Freddie Mac and SECU loan guidelines.
- Perform thorough reviews and verifications of documents (credit reports, sales contracts, flood certificates, income documents, insurance documents, asset statements, appraisals, LPA, PCV reports,title reports, etc.).
- Assisted with department concurrence and inbox.
- Document outstanding conditions to the loan processing team.
- Document stipulations to the closing team.
- Assist branch personnel with real estate questions and concerns.
- Assist and train other employees as needed.
- Knowledge of secondary market guidelines (FNMA/FreddieMac).
- Knowledge of MCC, and FHBLA programs.
- Helped in other departments such as escrow and insurance as needed.
- Advance knowledge in the following systems: Mortgagebot, Sharepoint, Platform, Bobwhite and all Microsoft products.
Operations Manager
Allstate Insurance
01.2016 - 06.2020
- Designed and controlled the process of production for two insurance offices.
- Managed ten employees, ensuring that each employee was well trained in their specific position and delegate proper daily responsibilities.
- Created training binder with office training materials such as system information and examples, job descriptions, tools, and business guidelines.
- Assisted sales team to meet monthly goals and create pipelines to follow up on.
- Created audit reports, forms, and other documents through MS Excel.
- Coordinated all events, meetings, and projects for the company.
- Develop and maintain working relationships by communicating effectively with various departments.
- Conducting employee performance evaluations bimonthly to set personal goals, resolve grievances, and strengthen bonds.
- In charge of employee's schedules, paid time off, sick days and vacation days.
- Ensured that all employees are maintaining organization, compliance, and other work assignments.
- Completed all underwriting requests for client accounts to maintain compliance.
- Proofread and edit all business documents, social media platforms, google reviews and employee's endorsements to match compliance.
- Complied with all agency and company requirements, policies, and procedures.
Education
Bachelor of Science - Communication
East Carolina University
Greenville, NC12.2018
Skills
Assessment
Audit & Reporting
Quality Assurance & Control
Team Leadership & Management
Training & Development
Technology Proficiency
Administrative Operations
Self-Motivated & Results-Driven
Clear & Professional Communication
Strong Organizational Skills
Attention to Detail
Proactive Problem-Solving
Certification
- Licensed in property and casualty insurance.
- Licensed in life insurance.
Accomplishments
Property and Casualty License for North Carolina, 08/2016
Timeline
Sr. Loan Underwriter
SECU
06.2020 - Current
Operations Manager
Allstate Insurance
01.2016 - 06.2020
Bachelor of Science - Communication
East Carolina University