Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Hart

Wolfforth,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Team Member

Whatabuger
Lubbock, TX
09.2023 - Current
  • Participated in training sessions for new employees when needed.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted customers upon entering the store with friendly demeanor.

Call Center Representative

Prosperity Bank
Lubbock, TX
08.2021 - 08.2022
  • Maintained records of customer interactions, transactions, comments, and complaints.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Developed effective working relationships with team members across multiple departments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Team Leader

Panda Express
Lubbock, TX
01.2019 - 11.2020
  • Maintained a positive work environment that promoted collaboration between team members.
  • Delegated daily tasks to team members to optimize group productivity.
  • Identified needs of customers promptly and efficiently.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Education

High School Diploma -

Monterey High School
Lubbock, TX
05.2020

Skills

  • Cash Handling
  • Workplace Safety
  • Complaint Resolution
  • Equipment Operation

Timeline

Team Member

Whatabuger
09.2023 - Current

Call Center Representative

Prosperity Bank
08.2021 - 08.2022

Team Leader

Panda Express
01.2019 - 11.2020

High School Diploma -

Monterey High School

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Katelyn Hart