Katelyn Harter
Odyssey Logsitics
North Olmsted,OH
12
years of professional experience
Efficient, methodical, technically-advanced leader offering 10 years of experience supporting warehouse receiving and shipping functions using computerized warehouse management systems. Strong teamwork and communication skills with keen ability to complete multiple tasks simultaneously while ensuring on time delivery. Productive, determined professional actively seeking a leadership role within a large distribution warehouse or dispatching trucks out.
Work History
Dispatch Operations Manager for Cleveland
1 Year 11 Months- Oversaw daily dispatch operations, ensuring timely delivery of goods to clients.
- Coordinated logistics activities using advanced routing software to optimize transportation efficiency.
- Managed staff schedules and performance, fostering a high-functioning team environment.
- Streamlined communication between drivers and customer, enhancing overall service quality.
- Ordering Ohio Permits
- Developed strong relationships with drivers to optimize routing, reduce delivery times, and improve overall customer satisfaction.
- Addressed operational issues promptly, resolving problems effectively to maintain seamless workflow.
- Ensured adherence to safety guidelines and regulations within the dispatch department to maintain a safe work environment at all times.
Dispatcher
2 Years- Getting deliveries
- Computer
- Scheduled and dispatched drivers
- Answering phones
- Accepting loads / entering loads
- Rates
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Worked closely with customers to effectively resolve issues and complaints.
Dispatcher /Overhead Crane Operator
8 Years 2 Months- Planning out drivers
- Scheduling and requesting for freight
- Getting deliveries
- Sending out info to the drivers
- Answering phones
- Computer
- Operating 30 ton overhead crane
- loaded / unloaded trucks
Education
High School Diploma
Skills
Ability to work as a team
Time Management
Organization
Critical Thinking
Microsoft office suit knowledge
Planning
Communication
Customer Relations
Driver communication
Coordinating urgent deliveries
Phone dispatch
Customer communication
Workflow planning
Time management
Goal setting
Professionalism
Strategic planning
Timeline
Dispatch Operations Manager for Cleveland
Odyssey Logsitics
08.2024 - 07.2026Read More
Dispatcher
Kaplan Trucking
08.2022 - 08.2024Read More
Dispatcher /Overhead Crane Operator
B&T Express
06.2014 - 08.2022Read More
Columbia High
High School Diploma
Read More