Melisa Vazquez
Highland,CA
Summary
Dynamic and detail-oriented professional with extensive experience at Yaamava at San Manuel Casino. Expert in cash handling and transaction processing, ensuring accuracy and compliance. Recognized for exceptional customer service and strong teamwork skills, consistently enhancing guest satisfaction while maintaining security and confidentiality in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Front Line Cashier Cage Operations
Yaamava at San Manuel Casino
Highland, CA
09.2021 - 03.2025
- Exchanging cash, chips, and vouchers
- Processing jackpot wins
- Balancing the bank inventory at the end of my shift and reporting any discrepancies
- Verifying identification of customers requesting cash advances
- Providing friendly and efficient service to guest
- Adressing customer’s inquiries and resolving issues
- Maintaining security and confidentiality of files and records
- Maintaining compliance with gaming commission regulations, bank secrecy act, title 31.
- Performing others duties assigned
- Operating credit card processing equipment, coin sorting and wrapping machines and other cashier equipment
Cashier
SUBWAY®Restaurants
Highland , California
07.2014 - 09.2021
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted and balanced cashier drawers.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Worked closely with front-end staff to assist customers.
- Answered phone calls to assist customers with questions and orders.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Sierra High School
San Bernardino 05-2014
Skills
- Cash handling
- Transaction processing
- Bank inventory reconciliation
- Customer identification verification
- Strong math skills
- attention to detail
- Computer skills
- Ability to work as a team
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Line Cashier Cage Operations
Yaamava at San Manuel Casino
09.2021 - 03.2025
Cashier
SUBWAY®Restaurants
07.2014 - 09.2021
High School Diploma -
Sierra High School