Maria Jessica Harder
Las Vegas
Summary
Detail-oriented professional with over 20 years in the gaming industry, specializing in cash transaction processing and regulatory compliance. Recognized for reliability and punctuality, consistently enhancing operational efficiency while resolving customer inquiries.
Overview
24
24
years of professional experience
Work History
Lead Cage Cashier/Assistant Cage Shift Supervisor
Suncoast Hotel and Casino
Las Vegas, NV
02.2017 - Current
- Processed cash transactions efficiently and accurately, ensuring compliance with gaming regulations.
- Managed customer inquiries and resolved issues to enhance guest satisfaction and loyalty.
- Monitored cash levels in the cage, coordinating replenishments to maintain operational efficiency.
- Performing all the duties of *Cage Cashier and *Credit Clerk, as necessary.
Credit Clerk
Suncoast Hotel and Casino
Las Vegas, NV
05.2008 - 02.2017
- Processed credit applications efficiently, ensuring accuracy and compliance with company policies.
- Perform check cashing and collection of returned checks. Performing all the duties of *Cage Cashier, as necessary.
Cage Cashier
Suncoast Hotel and Casino
Las Vegas, NV
04.2002 - 05.2008
- Processed cash transactions efficiently and accurately within fast-paced gaming environment. Executing the following transactions: Issue Markers, Credit Card Advances, Cash Payroll and Personal Checks, redeem Table Chips, Slot TITO Vouchers and fulfill general change request.
- Managed customer inquiries and resolved issues to enhance guest satisfaction. Recognized service skills provided to all Internal and External
- Maintained compliance with gaming regulations and internal policies consistently.
- Proficient with duties in many areas of the Main Cage, including: Fill Bank Window - Resupplying Gaming Tables with Casino Chips. Main Bank Window - Providing monies for individual tills. Ensuring balance of Cage funds for all Windows at end of shift. Revenue WIndow - Break down change request for Food and Beverage Departments.
Education
Certificate of Efficiency - Computer Science
College of The Desert
Palm Desert, CA01-1993
No Degree - General Studies
Los Angeles City College
Los Angeles, CA01-1989
No Degree - General Studies
Los Angeles Trade Technical College
Los Angeles, CA01-1988
High School Diploma -
John Marshall High School
Los Angeles, CA06-1988
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling
- Data entry efficiency
Timeline
Lead Cage Cashier/Assistant Cage Shift Supervisor
Suncoast Hotel and Casino
02.2017 - Current
Credit Clerk
Suncoast Hotel and Casino
05.2008 - 02.2017
Cage Cashier
Suncoast Hotel and Casino
04.2002 - 05.2008
Certificate of Efficiency - Computer Science
College of The Desert
No Degree - General Studies
Los Angeles City College
No Degree - General Studies
Los Angeles Trade Technical College
High School Diploma -
John Marshall High School