Katelyn Hernandez
San Antonio,TX
Summary
Over the years, I have always had such a strong mindset, determined to accomplish anything and everything I put my mind to. I am a full time college student, managing homework, work life, and my social life and I do pretty well. I offer such a high level of opportunity and confidence. A dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.
Overview
1
1
year of professional experience
Work History
H-E-B Estore Shopper
HEB Grocery Store
San Antonio, TEXAS
11.2023 - Current
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Processed payments and returns accurately and promptly.
- Maintained a clean, organized work area to ensure customer satisfaction.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Utilized problem solving skills to resolve customer complaints professionally.
Recreation Leader
Hyatt Wild Oak Ranch
San Antonio, TEXAS
06.2023 - 09.2023
- Assisted with the planning, organizing and supervision of recreation activities for children and adults.
- Promoted recreational activities to encourage participation in events.
- Provided administrative support for recreational programs.
- Conducted safety inspections of equipment prior to use.
- Instructed participants on proper techniques for participating in activities.
- Monitored participants during recreational activities to ensure safety guidelines were followed.
- Ensured facility rules and regulations were enforced throughout all programs and activities.
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
Education
High School Diploma -
Brennan High School
San Antonio, TX06-2024
BBA - Business Marketing
University of San Antonio
San Antonio, TXSkills
- Merchandise presentation
- Returns and exchanges
- Product Rotation
- Promotional planning
- Strong Work Ethic
- Upbeat and Outgoing Attitude
- Advertising and marketing
- Flexible Schedule
- Decision-Making
- Relationship Building
- Customer Service
- Planning and Organization
- Trend understanding
- Strong interpersonal skills
Timeline
H-E-B Estore Shopper
HEB Grocery Store
11.2023 - Current
Recreation Leader
Hyatt Wild Oak Ranch
06.2023 - 09.2023
High School Diploma -
Brennan High School
BBA - Business Marketing
University of San Antonio