Katelyn Sotelo-Herrera
Las Cruces
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Provider
Little Playmates
Las Cruces
11.2023 - Current
- Supervised daily activities of children in a safe and engaging environment.
- Planned and implemented age-appropriate educational activities for diverse learning styles.
- Communicated effectively with parents regarding children's development and daily experiences.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Encouraged positive interactions between children by providing supervision at all times.
- Sanitized toys and tables to maintain clean, safe environment.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Medical Receptionist
Central medical services
Las Cruces
08.2023 - 11.2023
- Greeted patients warmly and scheduled appointments efficiently.
- Managed patient records and ensured accuracy of information.
- Handled phone inquiries and provided necessary information to callers.
- Processed insurance claims and verified patient coverage details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Customer Service Representative
Uhaul Moving And Storage
Las Cruces
03.2022 - 02.2023
- Assisted customers with inquiries about rental services and storage options.
- Processed rental agreements and payments efficiently at the service counter.
- Explained equipment usage and safety protocols to customers during rentals.
- Managed incoming calls, addressing customer needs promptly and professionally.
- Supported inventory management by tracking equipment availability and status.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Mayfield Highschool
Las Cruces, NM05-2021
Skills
- Educational activity planning
- Customer service
- Time management
- Organizational skills
- CPR training
Certification
- CPR certification
Timeline
Childcare Provider
Little Playmates
11.2023 - Current
Medical Receptionist
Central medical services
08.2023 - 11.2023
Customer Service Representative
Uhaul Moving And Storage
03.2022 - 02.2023
High School Diploma -
Mayfield Highschool