Katelyn Hieftje
Hudson,FL
Summary
Adept at kitchen management and fostering team collaboration, I significantly enhanced operational efficiency and profitability at Crab Shack on the Cotee River. My expertise in inventory control and staff training, coupled with a ServSafe certification, ensured compliance with health standards, achieving a consistent record of zero violations and elevating guest satisfaction.
Overview
11
11
years of professional experience
Work History
Kitchen Manager
Crab Shack on the Cotee River
08.2024 - 02.2025
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Shift Lead
Gill Dawg
11.2022 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
Line Cook
Catches Waterfront Grille
01.2019 - 03.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines
Prep Cook
Breakfast Station
08.2014 - 09.2018
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Education
GED -
Marchmen
Port Richey, FL06.2012
Skills
- Multitasking and organization
- Food safety
- Inventory management
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Waste reduction
- Kitchen equipment operation and maintenance
- Cleaning and sanitation
- Ordering supplies
- Vendor relations
- Team collaboration and leadership
- Health code compliance
- Recipes and menu planning
- Order accuracy
- Employee scheduling
- High volume dining
- ServSafe certification
Timeline
Kitchen Manager
Crab Shack on the Cotee River
08.2024 - 02.2025
Shift Lead
Gill Dawg
11.2022 - 07.2024
Line Cook
Catches Waterfront Grille
01.2019 - 03.2020
Prep Cook
Breakfast Station
08.2014 - 09.2018
GED -
Marchmen
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