KATELYN HODGES
Springfield,MO
Summary
Experienced team player with a proven track record of service, excellent organizational skills, and a methodical approach to juggling multiple tasks. Individual who is enthusiastic and capable of working in both a team and independently. Professional with strong attention to detail and a high level of accuracy. Payed close attention to personal hygiene and attire. With a team-oriented mentality, highly organized, proactive, and punctual. Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. With hands-on experience, eager to learn new skills and advance knowledge. Skilled at managing fast-paced commercial cleaning projects alone or as part of a team. Quality-driven and knowledgeable with a good understanding of time management requirements and a flexible schedule.
Overview
3
3
years of professional experience
Work History
Commercial Janitorial Cleaner
Quality Clean Janitorial Services
09.2023 - Current
- Kept track of priorities and communicated with the maintenance team and management
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Kept the restrooms clean, stocked, and well-maintained for both staff and visitors
- Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities
- Meticulously dusted all of the furniture and fixtures
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Resident Aide
Bridgewater Park Assisted Living And Memory Care
02.2023 - 07.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Improved resident satisfaction by providing compassionate and attentive care.
- Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Enhanced resident independence by encouraging self-care tasks within their abilities while still providing necessary assistance when needed.
Front End Cashier
Burger King
09.2022 - 12.2022
- Checked customer prices and processed sales by scanning barcodes
- Helped customers make purchasing decisions and locate merchandise
- Educated customers about [Type] promotions to increase sales
- Backed up front-end procedures that ensured items were well-stocked to avoid shrinkage
- Used an electronic computer system to process credit card, EBT, and gift certificate payments
- Approached every question or concern with a calm and level-headed approach to successfully address any need
- Helped customers by answering their questions and completing their requests
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives
- Processed cash, credit card, and check transactions for customer purchases.
Clerical Clerk
Lakeside Realty LLC.
05.2021 - 08.2021
- Provided expert clerical support by handling a wide range of routine and special requests efficiently
- Kept the reception area clean and tidy to give visitors a positive first impression
- Received business correspondence and routed it to the appropriate departments and employees
- Kept office supplies organized and well-stocked, placing orders quickly to replenish supplies before they ran out
- Provided clerical support to [Number] company employees by copying, faxing, and filing documents
- Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records
- Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
- Incoming communications, such as phone calls, emails, and letters, were promptly received and forwarded to appropriate staff
- Prepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery.
Education
Early Childhood Education - Some college (No degree)
Missouri State University
Springfield, MOHigh School Diploma -
Kickapoo High School
Springfield, MO05.2022
Skills
- Client-focused
- Quick learner
- Excellent communication
- Relationship development
- Excellent with kids
- File/records maintenance
- Maintenance
- Customer service
- Sales
- Organization
- Customer satisfaction
- Positive learning process
- Microsoft Office
- Time management skills
- Housekeeping skills
Timeline
Commercial Janitorial Cleaner
Quality Clean Janitorial Services
09.2023 - Current
Resident Aide
Bridgewater Park Assisted Living And Memory Care
02.2023 - 07.2023
Front End Cashier
Burger King
09.2022 - 12.2022
Clerical Clerk
Lakeside Realty LLC.
05.2021 - 08.2021
Early Childhood Education - Some college (No degree)
Missouri State University
High School Diploma -
Kickapoo High School
Similar Profiles
Jennifer FielderJennifer Fielder
Owner at Clean Crew Commercial Janitorial ServicesOwner at Clean Crew Commercial Janitorial Services
Nancy AllosaNancy Allosa
House/Commercial Cleaner at Touch-n-clean Janitorial ServicesHouse/Commercial Cleaner at Touch-n-clean Janitorial Services
Venus ReyesVenus Reyes
Housekeeping Supervisor at Beyond Clean Janitorial and Manpower ServicesHousekeeping Supervisor at Beyond Clean Janitorial and Manpower Services