Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn A. Jebens

Dayton,OH

Summary

A motivated college student working toward a Bachelor of Arts in English Education, possessing experience in customer service and data entry. Proven success working within fast-paced, collaborative settings. Has a strong work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Waitress

Skyline Chili
06.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, encouraging customers to make personal decisions based on taste and interest.
  • Trained new waitstaff on proper food handling, customer service, and safety procedures.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and have teams ready to meet customer needs.

General Merchandise Clerk

Meijer
10.2021 - 05.2022
  • Pushed and stocked products in multiple departments and consistently met time targets.
  • Completed efficient weekly pricing changes for general merchandise categories.
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Monitored merchandise for damage and unsaleable or returnable condition to submit damage claims and minimize store loss.
  • Labeled, stocked, and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.

Office Clerk

Lewisburg Container
02.2021 - 07.2021
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained and organized employee files and stocked supplies to support department needs and maximize performance.
  • Processed daily data entry and kept clerical information accurate and up-to-date.

Team Member

Penn Station East Coast Subs
09.2020 - 06.2021
    • Contributed to team success by completing jobs quickly and accurately.
    • Kept work areas clean, organized, and safe to promote efficiency and team safety.
    • Learned all required tasks quickly to maximize performance.
    • Developed strong cooperative relationships with coworkers and managers.
    • Operated register to process payments and collect cash payments for order totals.

Waitress

Bob Evans
07.2020 - 09.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents and incidents.
  • Welcomed new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts

Education

Bachelor of Arts - English Education

Wright State University
Dayton, OH
05.2025

Associate of Arts - English

Sinclair Community College
Dayton, OH
05.2023

High School Diploma -

Miami Valley Career Technology Center
Clayton, OH
05.2021

High School Diploma -

Northmont High School
Clayton, OH
05.2021

Skills

  • Administrative Support
  • Database Entry
  • Guest Services
  • Food Preparation
  • Excellent Communication
  • Photography
  • Adobe Creative Suite
  • Microsoft 365 Office
  • Google Workspace

Timeline

Waitress

Skyline Chili
06.2022 - Current

General Merchandise Clerk

Meijer
10.2021 - 05.2022

Office Clerk

Lewisburg Container
02.2021 - 07.2021

Team Member

Penn Station East Coast Subs
09.2020 - 06.2021

Waitress

Bob Evans
07.2020 - 09.2020

Bachelor of Arts - English Education

Wright State University

Associate of Arts - English

Sinclair Community College

High School Diploma -

Miami Valley Career Technology Center

High School Diploma -

Northmont High School

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Katelyn A. Jebens