Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
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Katelyn Kirkham

Katelyn Kirkham

Lehi,UT

Summary

Hardworking and passionate job seeker with a strong focus on organizational skills, seeking to secure an entry-level position. Committed to contributing to the success of the team and eager to help achieve company goals. Ready to bring dedication and enthusiasm to make a positive impact in a dynamic work environment.

Overview

7
7
years of professional experience

Work History

Warehouse Fulfillment Associate

Rackship
09.2023 - 12.2023
  • Picked and packed 1000 or more order items a day.
  • Wrapped pallets in shrink wrap prior to loading.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.
  • Kept work areas neat, clean and free from debris.
  • Assisted in training new associates on warehouse procedures, fostering supportive team atmosphere.

Shipping and Receiving Clerk

GYVR
10.2022 - 02.2023
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Posted merchandise on social media
  • Created logos for mouth guards using adobe illustrator
  • Communicated with customers through email, social media or in person
  • Sorted and delivered materials to different work areas and staff.

Front Counter Cashier

Maverik
08.2019 - 09.2021
  • Contributed to increased sales by upselling promotions and offering helpful product suggestions.
  • Resolved customer complaints professionally, leading to higher overall customer retention rates.
  • Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
  • Provided exceptional service during difficult situations involving adverse weather conditions or emergency incidents affecting business's daily operations.
  • Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.

Courtesy Clerk

Smith's Marketplace
08.2016 - 01.2018
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected more than 300 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Education

General Studies -

Utah Valley University
Orem, UT
08-2029

General Education Program -

Alpine Adult Education
American Fork, UT
09.2022

Skills

  • Honesty
  • Attention to Detail
  • Excellent customer service
  • Strong Work Ethic
  • Patience and Empathy
  • POS System Operation
  • Teamwork and Collaboration
  • Cleaning and sanitizing
  • Basic Mathematics

Interests

  • Watching Movies and TV Shows
  • Hiking
  • Yoga
  • Photography and editing photos
  • Drawing and Painting
  • Puzzles

Timeline

Warehouse Fulfillment Associate

Rackship
09.2023 - 12.2023

Shipping and Receiving Clerk

GYVR
10.2022 - 02.2023

Front Counter Cashier

Maverik
08.2019 - 09.2021

Courtesy Clerk

Smith's Marketplace
08.2016 - 01.2018

General Studies -

Utah Valley University

General Education Program -

Alpine Adult Education
Katelyn Kirkham