KATELYN KRANZ
Thousand Oaks,California
Summary
A Store leader with 14 years of experience in Customer Service and leading teams through different business facets. Has a passion for leading teams through training and development to elevate them to their maximum potential in role. Leads through their role with planning and prioritizing and holding self and other accountable in each position.
Overview
10
10
years of professional experience
Work History
Store Manager
Starbucks
03.2019 - Current
- Managed Store Operations of Stores ranging from $25,000 - $60,000 a week by using Company tools and resources to create 100% production in all areas
- Managed Labor of 25-45 employees through monitoring sales and earned labor reports to come in line week to week
- Developed 10+ store partners from Barista to Shift Supervisors and 3 partners from Shift Supervisor to ASM
- Trained and Developed 15 Store and Assistant Store Managers
- Year over year top 5 quickest drive thru in the area and has supported the district in achieving top 5 in the region
- Chosen to be apart of a small cohort int the Area Accelerated Development Program
Senior Merchandising Manager
Old Navy
01.2015 - 02.2019
- Owned and monitored the Women's sales business using Weekly Sales Reports and Documents to support in identifying
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Developed and implemented successful strategies to increase sales and profits.]
- Led a team of 60+ associates and monitored training and development needs
Education
Bachelor of Science - Psychology and Human Services
Old Dominion University
Skills
- Relationship Building and Management
- Staff Training and Development
- Leader Training and Mentoring
- Situational Leadership
Accomplishments
- Store Manager Trainer
- Coffee Master Certification
- Store Manager Quarterly Excellence Award Recipient
Timeline
Store Manager
Starbucks
03.2019 - Current
Senior Merchandising Manager
Old Navy
01.2015 - 02.2019
Bachelor of Science - Psychology and Human Services
Old Dominion University
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