Katelyn Loftis
Certified Professional Coder
Baxter,TN
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to your company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Recently received my certification through AAPC becoming a certified professional coder. I am looking to put that certification and my bachelors degree to work.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Pharmacy Tech
Walgreens Pharmacy
Cookeville, TN
10.2015 - 07.2016
- Accurate data entry
- Strong time management & organizational skills
- Excellent Communication skills
- Process new & refill prescriptions
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Stocked, labeled and inventoried medication to keep accurate records.
Teacher
Over The Rainbow
Gainesboro, TN
03.2011 - 08.2014
- Plans, adapts and schedules age appropriate curriculum involving various activities to stimulate
- Children's cognitive skills, abilities and development
- Records daily observations of children's behavior and activities; monitors behavioral patterns and
- Develops assessment and profiles
- Maintains accurate attendance and enrollment records; maintains appropriate confidential records.
Secretary
Anderson Tree Company
Gainesboro, TN
12.2011 - 05.2012
- Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain
- Organizing and storing paperwork, documents and computer-based information;.
Education
Bachelor's degree - Healthcare Administration
08.2012 - 12.2017
Diploma - undefined
01.2008 - 01.2012
Skills
Confidentiality and HIPAA
FDA Drug Safety Guidelines
Assisting pharmacists
Drug safety
Answering customer questions
Medical claims coding
HCPCS Coding Guidelines
ICD 10 & CPT Codes
Medical terminology knowledge
Customer Service
Certification
CPC - Certified Professional Coder
Timeline
CPC - Certified Professional Coder
12-2021
Pharmacy Tech - Walgreens Pharmacy
10.2015 - 07.2016
Tennessee Technological University - Bachelor's degree, Healthcare Administration
08.2012 - 12.2017
Secretary - Anderson Tree Company
12.2011 - 05.2012
Teacher - Over The Rainbow
03.2011 - 08.2014
Jackson County High School - Diploma,
01.2008 - 01.2012