Katelyn Marchman
Loveland,Colorado
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Marshalls
08.2022 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Restaurant Hostess
IHOP
01.2022 - 07.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Loveland High School
Loveland CO05-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
Timeline
Retail Sales Associate
Marshalls
08.2022 - 08.2024
Restaurant Hostess
IHOP
01.2022 - 07.2022
High School Diploma -
Loveland High School
Similar Profiles
Nicolle AbreuNicolle Abreu
Chashier at MarshallsChashier at Marshalls
Devyn Brown-DawkinsDevyn Brown-Dawkins
Woman’s Associate at MarshallsWoman’s Associate at Marshalls
Shahd HassanShahd Hassan
Retail Associate at MarshallsRetail Associate at Marshalls