KATELYN MAYHILL
Fort Myers,FL
Summary
Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Mobile Fleet Billing Manager
Penn Power Group
07.2023 - Current
- Managed daily and monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Conducted performance reviews and implemented improvement plans.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Streamlined communication with clients by establishing clear expectations for payment terms and resolving disputes promptly.
- Worked with customers to develop payment plans and bring accounts current.
- Reviewed contracts for accuracy before finalization, ensuring that all agreed-upon terms were documented correctly per customer negotiations.
- Reviewed billing problems, researched issues, and resolved concerns.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Boosted team productivity through effective delegation of tasks, setting performance targets, and providing constructive feedback.
Sr. Lead Billing Specialist
Cox Auto Mobility Services
10.2020 - 07.2023
- Experienced Billing Specialist with a demonstrated history of working in the automotive industry
- Skilling in the billing process
- Customer experience, Client billing, billing systems, and invoicing
- Overseen the workflow to ensure that the customer billing team provides superior customer service to internal and external customers.
Team Lead
Team Enterprise
04.2017 - 05.2022
- As a member of the MillerCoors TEAM, I get to work on a variety of different events to positively represent all MillerCoors Brands
- Events range from leading local educational programs to large-scale events such as the Indianapolis 500
- I interact with consumers to get feedback on the brands and survey industry competition
- These events drive brand awareness through social media and direct consumer interaction
- I get to work with a wide range of people so I must adapt to my environment to best promote the brand and product.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Promotional Model
Backwoods Promotions
10.2017 - 07.2021
- Hired to drive consumer demands for motor sports products, directly engaging with potential customers to create an information-rich, positive experience
- Received positive feedback from clients for exceptional performance in representing their products or services.
- Maximizing contact with consumers at events and trade shows
- Creating positive product information.
- Assisted in the planning and setup of promotional spaces to maximize visibility and foot traffic for client brands.
- Promoted and set up sales using communication and marketing abilities.
Brand Ambassador
Monarch Beverage (Visions Concepts)
02.2014 - 04.2017
- As a brand ambassador, I work as a living advertisement for Monarch-supplied beer and/or wine products or brands
- I make appearances at special events, bars, clubs, liquor stores and other venues for the purpose of attracting attention to and promoting a particular beer and/or wine product or brand
- I am educated about the features and benefits of the particular product being promoted and educate others regarding these features and benefits as well.
Education
Bachelor's Degrees in Marketing and Finance -
Purdue University
01.2010
High School Diploma -
American Home-School Lancing Illinois
05.2006
Skills
- Communication
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self-motivation
- Conflict Resolution
- Project Leadership
- Invoice Processing
- Accounts receivable management
- Claims Processing
- Staff Training and Development
Timeline
Mobile Fleet Billing Manager
Penn Power Group
07.2023 - Current
Sr. Lead Billing Specialist
Cox Auto Mobility Services
10.2020 - 07.2023
Promotional Model
Backwoods Promotions
10.2017 - 07.2021
Team Lead
Team Enterprise
04.2017 - 05.2022
Brand Ambassador
Monarch Beverage (Visions Concepts)
02.2014 - 04.2017
Bachelor's Degrees in Marketing and Finance -
Purdue University
High School Diploma -
American Home-School Lancing Illinois
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