Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn McCaffrey

Billerica,MA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Doordash Delivery Driver

DoorDash
, MA
01.2024 - Current
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered products to customer locations on time.
  • Communicated regularly with customers regarding any delays or issues encountered on routes.

Family Babysitter

Troy and Kaitlin Garofano
Billerica, MA
11.2022 - Current
  • Provided a safe, nurturing environment for the children while parents were away.
  • Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
  • Changed diapers as needed.
  • Put babies down for naps or bedtime routines following parent's instructions.
  • Assisted children in developing good hygiene habits such as brushing teeth and washing hands.
  • Kept track of daily activities of the children including meals eaten, naps taken.
  • Read books to the kids before bedtime or during quiet time.

Online Seller

Miscellaneous
Billerica, MA
06.2019 - Current
  • Created detailed product descriptions for listings on online marketplace.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Answered email inquiries about products and merchandise.
  • Established credibility and created confidence quickly and easily with online sales prospects.

Education

Some College (No Degree) - Communications

Middlesex Community College - Bedford
Bedford, MA

Skills

  • Computer Skills
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Customer Relations
  • Verbal Communication
  • Reliable and trustworthy
  • Task Prioritization
  • Personable nature
  • Positive and professional
  • Passion for helping others

Timeline

Doordash Delivery Driver

DoorDash
01.2024 - Current

Family Babysitter

Troy and Kaitlin Garofano
11.2022 - Current

Online Seller

Miscellaneous
06.2019 - Current

Some College (No Degree) - Communications

Middlesex Community College - Bedford

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Katelyn McCaffrey