KATELYN MCCARTHY
Dunkin Dounts
LAWRENCE,MA
1
Certification
20
years of professional experience
Skilled Electromechanical Specialist with a strong background in troubleshooting, maintenance, and repair of complex systems. Expertise in interpreting blueprints, wiring diagrams, and technical manuals to execute precise tasks. Focused on delivering reliable results while ensuring safety and enhancing operational efficiency.
Work History
Assistant Restaurant Manager
10 Months- Maintained a clean and safe dining environment to comply with health department regulations.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed end-of-day cleaning processes to maintain hygiene standards and operational efficiency.
- Managed cash drop processes to ensure financial accuracy and security.
- Received and confirmed customer orders while meticulously preparing items to meet specifications.
- Provided essential assistance to team operations to enhance workflow efficiency.
- Managed preparation and implementation of closing procedures to ensure operational efficiency.
Lawn and Pest Control Technician
7 Months- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Operated and maintained lawn care equipment, ensuring optimal performance and safety standards.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
Clean Room Assembler
6 Months- Assembled medical device components following strict clean room protocols to ensure product integrity.
- Operated specialized assembly equipment to produce high-quality medical devices efficiently and accurately.
- Collaborated with cross-functional teams to streamline assembly processes and enhance workflow effectiveness.
- Conducted thorough inspections of finished products, ensuring compliance with quality standards and regulatory requirements.
- Demonstrated adaptability by quickly learning new assembly techniques as required for various cleanroom projects.
NPI TECHNICIAN II
1 Year 6 Months- Monitored and maintained ISO documentation control and retention protocols to uphold regulatory standards.
- Diagnosed and resolved technical issues, ensuring optimal equipment functionality.
- Organized and managed documentation timelines, ensuring alignment between engineering planners, account managers, and buyers.
- Partnered with engineering to enhance product development processes during new product launches.
- Reviewed and clarified customer BOMs to facilitate seamless production processes.
- Executed regular updates and revisions of engineering master documents to maintain consistency and reliability.
- Created comprehensive engineering masters, ensuring alignment with customer specifications and enhancing clarity of product routing and instructions.
- Compiled and presented engineering open order schedule data to support on-time delivery objectives for NPI review.
- Managed and organized documentation, ensuring accessibility and accuracy for production staff.
- Mentored colleagues by offering expert advice and resources to foster professional growth and teamwork.
- Implemented protocols to maintain a clean and safe work environment, promoting operational efficiency.
- Maintained rigorous standards for product quality and service excellence to foster customer loyalty.
- Analyzed and implemented quality improvement methodologies to ensure compliance with industry standards.
SALES ASSOCIATE/CASHIER
4 Years 2 Months- Assisted customers with purchases and inquiries to enhance shopping experience
- Ensured store was clean and well-stocked
- Confirmed delivery contents matched inventory records
- Verified cash amounts and logged daily transactions
MANUFACTURING TECH
3 Years 5 Months- Assisted engineering with NPI builds and testing, using prints and schematics
- Executed cross-training programs across multiple products to improve operational efficiency.
- Supported engineering objectives by coordinating NPI builds and executing tests to ensure design accuracy.
- Monitored and recorded quantities of kanban and kitted materials, supporting streamlined workflow in assigned area.
- Collaborated with process engineer to ensure accuracy and clarity of BOM processes and related documentation.
- Applied knowledge of diverse epoxy types and Loctite products to ensure optimal material performance in sensitive applications.
GAS STATION ATTENDANT
1 Year 7 Months- Conducted thorough cash drawer reconciliations at the beginning and end of shifts to maintain financial integrity.
- Engaged with customers at store entrance and exit to foster positive interactions.
- Conducted thorough waste management by efficiently sweeping and emptying trash receptacles in all store areas.
- Oversaw coffee station operations, ensuring timely refills of cream and sugar. Managed cleanliness and organization of coffee station to enhance team experience. Coordinated coffee supply management to support daily team activities.
- Conducted regular inventory assessments and replenished stock levels for grocery and tobacco items to ensure availability.
- Assisted with setup of lottery machines for local events. Supported installation of gas pumps to ensure operational readiness. Facilitated payments for local accounts and vendors.
- Ensured prompt and precise order taking to enhance customer satisfaction.
- Oversaw promotional campaigns and advertisements to enhance brand visibility.
ENGINEER TECH/NPI
2 Years 8 Months- Reviewed and synthesized assembly instructions and parts lists to ensure precise execution of initial builds.
- Authored detailed instructional sheets for production staff, outlining steps for building new products and resolving common issues.
- Utilized tools to measure and cut cable wires, heat shrink, and necessary materials, ensuring readiness for project initiation and completion.
- Utilized solder, lacing cord, wire strippers, and hand tools for assembly tasks.
- Specialized in first piece builds and ECOs, focusing on precision in cable assemblies, electrical panels, and PC board assemblies.
- Identified optimal locations for placement of new and updated test fixtures, ensuring streamlined testing processes.
- Conducted thorough checks of hand tool and terminal information to uphold quality standards before commencing tasks.
SALES ASSOCIATE
2 Months- Assisted customers upon arrival, ensuring a positive first impression and fostering a welcoming environment.
- Drove sales performance to meet and surpass organizational goals, enhancing revenue growth.
- Guided customers in identifying products that meet their needs. Oversaw the opening of credit accounts and managed return and exchange processes. Streamlined order processing via cash register, phone, and online platforms.
DOCUMENTATION CLERK
2 Years 11 Months- Managed the conversion of process sheets into Word documents, accurately reflecting new data and red line items while overseeing the approval workflow.
- Processed revision changes as needed to maintain accuracy.
- Updated bill of materials as required to reflect current specifications.
- Managed the compilation of the morning report for all new product quotes.
- Executed comprehensive research and scanning of product parts missing from eDrawer to assist production floor requests and streamline workflows.
- Achieved streamlined production processes through meticulous organization of edrawer. Improved project documentation accuracy by adding detailed notes to each folder.
- Assisted department team members with project tasks as required. Supported quality control in inspections as needed. Contributed to the preparation and creation of incoming inspection quality control forms and certificates of compliance.
CASHIER/CUSTOMER SERVICE
1 Year 3 Months- Assisted customers during checkout process, providing support and addressing inquiries promptly.
- Executed accurate and efficient transactions on registers to streamline checkout processes.
- Monitored and analyzed all promotional activities and advertisements.
- Ensured accurate maintenance of cash and media at registers to support efficient transactions.
QC ASSITANT
1 Month- Analyzed product quality through detailed inspections aligned with print guidelines.
- Managed the bagging and tagging process for finished products, facilitating timely delivery to customers.
- Implemented updates to enhance system functionality and performance.
Education
High School Diploma - Carpentry
- Framing, including installation of doors and windows, vinyl and shingle siding, as well as applied cedar and asphalt roof shingles
- Finished Carpentry Involving cabinet making, interior trim work, hanging and mudding drywall.
- Ability to read and create building plans, layouts and story poles
- 3.8 GPA
- Ranked in Top 12% of class
- Extracurricular Activities: SkillsUSA(4th place)
Skills
Attention to detail
Schematic interpretation
Problem-solving
Multitasking and scheduling
Team leadership
Digital file organization
Cash management
Customer service
Certification
IPC620/610/J-STD Trained and certified thru 2023
Timeline
Assistant Restaurant Manager
Dunkin Dounts
11.2025 - CurrentRead More
Lawn and Pest Control Technician
TruGreen Lawn Care
03.2025 - 10.2025Read More
Clean Room Assembler
Teleflex Incorporated
08.2024 - 02.2025Read More
NPI TECHNICIAN II
AVED ELECTRONICS, LLC.
01.2023 - 07.2024Read More
SALES ASSOCIATE/CASHIER
THE WINE CELLAR
08.2019 - 10.2023Read More
MANUFACTURING TECH
TELEDYNE FLIR
03.2019 - 08.2022Read More
GAS STATION ATTENDANT
NORTH MAIN PETROLEUM
08.2017 - 03.2019Read More
ENGINEER TECH/NPI
AVED ELECTRONICS, INC.
04.2014 - 12.2016Read More
SALES ASSOCIATE
MACY’S
08.2011 - 10.2011Read More
DOCUMENTATION CLERK
AVED ELECTRONICS, INC.
07.2007 - 06.2010Read More
CASHIER/CUSTOMER SERVICE
HANNAFORD FOOD & DRUG
07.2006 - 10.2007Read More
QC ASSITANT
AVED ELECTRONICS, INC.
06.2006 - 07.2006Read More
GREATER LOWELL TECH H.S
High School Diploma from Carpentry
Read More