Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Katelyn Mccord

Venetia,PA

Summary

Dynamic and results-oriented professional with a proven track record at David's Bridal, enhancing client satisfaction and increasing sales through expert styling advice and relationship building. Skilled in customer service and multitasking, adept at staying ahead of fashion trends and effectively upselling. Demonstrated ability to foster client loyalty and exceed sales targets.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Bridal Stylist

One White Lane Bridal
10.2024 - Current
  • Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
  • Created memorable experiences brides their families providing attentive service throughout entire selection process.
  • Positive customer feedback via online reviews.

Stylist

David's Bridal
07.2023 - 09.2024
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.

Sales Associate

H&M Hennes & Mauritz
05.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Hostess

Napa Prime Chophouse
09.2022 - 04.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.

Education

Robert Morris University
Coraopolis, PA
08.2020 - 05.2023

High School Diploma -

Indian Creek High School
Wintersville, OH
05.2020

Skills

  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Relationship Building
  • Flexible Schedule
  • Client rapport building

Accomplishments

Within the top 15 Stylists in each region won in March, April, May, and July of 2024
Within the top 50 Stylists throughout the company won in March, April, and May of 2024


Reached "Circle of Excellence" status at David's Bridal on September 6th, 2024. (Acheved after reaching 225k in sales in the current year)

Timeline

Bridal Stylist

One White Lane Bridal
10.2024 - Current

Stylist

David's Bridal
07.2023 - 09.2024

Hostess

Napa Prime Chophouse
09.2022 - 04.2023

Sales Associate

H&M Hennes & Mauritz
05.2022 - 08.2023

Robert Morris University
08.2020 - 05.2023

High School Diploma -

Indian Creek High School

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Katelyn Mccord