Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Miller

Swartz Creek,MI

Overview

5
5
years of professional experience

Work History

Phlebotomist 2

Talecris Plasma Resources
Burton, MI
11.2021 - Current
  • Provided excellent customer service while interacting with patients.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Prepared specimens for transport to external laboratories.
  • Processed samples accurately and efficiently.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Responded quickly and effectively to emergency situations.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Followed all safety protocols when handling hazardous materials.
  • Verified patient information prior to specimen collection.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Educated patients on specimen collection procedures and post-draw care.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.

Ecommerce Team Member

Kroger
Swartz Creek, MI
03.2020 - 10.2021
  • Answered phone calls regarding inquiries about products or services.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained a clean and organized work area throughout shift.
  • Assisted customers with product selection and ordering process.
  • Collaborated with team members to achieve daily goals.
  • Collaborated with team members to maximize productivity and efficiency.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.

Team Member

KFC
Swartz Creek, MI
07.2019 - 03.2020
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to achieve daily goals.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Collaborated with team members to maximize productivity and efficiency.
  • Assisted customers with product selection and ordering process.
  • Operated cash registers to process payments from customers.
  • Answered phone calls regarding inquiries about products or services.
  • Monitored expiration dates on food items for freshness assurance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.

Education

High School Diploma -

Swartz Creek High School
Swartz Creek, MI
06-2020

Skills

  • Venipuncture
  • Data Entry
  • Specimen Preparation
  • Donor screening
  • Blood collection
  • HIPAA
  • Patient Care
  • Venipuncture Expertise
  • Order Fulfillment
  • Customer Service
  • Money Handling
  • Flexible Schedule
  • Phone Etiquette
  • Time Management
  • Teamwork
  • Store Opening and Closing
  • Customer Engagement
  • Organization
  • Calm Under Pressure
  • Attention to Detail
  • OSHA Compliance

Timeline

Phlebotomist 2

Talecris Plasma Resources
11.2021 - Current

Ecommerce Team Member

Kroger
03.2020 - 10.2021

Team Member

KFC
07.2019 - 03.2020

High School Diploma -

Swartz Creek High School

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Katelyn Miller