Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Katelyn Moore

Chagrin Falls

Summary

Highly motivated and certified Pharmacy Technician with experience in quality assurance, inventory management, and leadership. Seeking to leverage expertise in patient care, pharmacy operations, and biomedical engineering knowledge to contribute to a dynamic healthcare team. Dedicated to improving patient outcomes and streamlining pharmacy processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Nationally Certified Pharmacy Technician

CVS Health
Solon
08.2025 - Current
  • Achieved national certification (PTCB) to demonstrate advanced knowledge of pharmacy practices.
  • Ensure accurate medication dispensing, patient counseling, and clinical services.
  • Adhere to pharmacy regulations, providing high-quality services and patient safety.
  • Assist pharmacists in medication therapy management and the administration of clinical services.

Pharmacy Inventory Specialist

CVS Health
Solon
04.2025 - Current
  • Managed pharmacy inventory, including ordering, restocking, and tracking medication levels.
  • Conducted routine audits to ensure compliance with inventory standards and quality control.
  • Worked closely with suppliers and pharmacy teams to resolve supply chain issues, ensuring minimal disruption to pharmacy operations.

Registered Pharmacy Technician

CVS Health
Solon
11.2024 - 08.2025
  • Dispensed medications accurately and efficiently, following all protocols and safety measures.
  • Provided patient counseling and answered medication-related queries.
  • Assisted pharmacists in drug preparation, labeling, and record keeping.
  • Delivered exceptional customer service and built lasting relationships with patients.

Pharmacy Technician Trainee

CVS Health
Solon
09.2024 - 11.2024
  • Gained hands-on experience in pharmacy operations, including medication dispensing, inventory management, and patient interaction.
  • Assisted senior pharmacy technicians and pharmacists in various aspects of pharmacy management.
  • Developed foundational knowledge in pharmaceutical practices, regulations, and safety procedures.

Post Market Product Surveillance Associate

Merz Aesthetics
Racine
03.2022 - 01.2023
  • Company Overview: a leading manufacturer in aesthetic and therapeutic solutions
  • Provided technical support for the Ultherapy ultrasound tool, ensuring customer satisfaction and efficient issue resolution.
  • Investigated complaints using IQVIA data and SAP, enhancing the accuracy of customer service responses.
  • Developed a master spreadsheet that improved departmental efficiency by 30%, streamlining complaint management for 20 associates.
  • A leading manufacturer in aesthetic and therapeutic solutions

Leasing & Marketing Professional

Willow Bridge Property Management
Milwaukee
05.2021 - 03.2022
  • Delivered exceptional customer service while conducting 5-6 property tours daily for prospective residents.
  • Resolved tenant issues and complaints promptly, enhancing resident satisfaction and retention.
  • Streamlined leasing and marketing processes, contributing to improved occupancy rates.
  • Facilitated successful audits by implementing organizational checklists, ensuring operational efficiency.
  • Assisted in creating engaging content for social media platforms and company website.
  • Conducted market research to identify trends and competitive landscape in property management.

Leasing Specialist / Community Assistant

BMOC Inc.
Milwaukee
09.2020 - 02.2021
  • Company Overview: a startup rental company targeting Marquette University
  • Served as the primary sales representative for BMOC Inc., a startup rental company targeting Marquette University.
  • Assisted in the renovation of a 31-building property, ensuring a seamless leasing process.
  • Managed service requests and provided 24-hour on-call support, enhancing tenant satisfaction.
  • Developed marketing materials for community outreach, increasing brand visibility and engagement.
  • A startup rental company targeting Marquette University

Intern

Swift Filters, Inc.
Oakwood Village
05.2016 - 08.2016
  • Company Overview: a leading manufacturer in filtration solutions
  • Improved efficiency by 50% in the creation of welding parts through streamlined processes.
  • Developed a systematic approach for part numbering using Excel, enhancing inventory management.
  • Trained five employees on new procedures, fostering a collaborative work environment.
  • Contributed to Swift Filters, Inc., a leading manufacturer in filtration solutions, by optimizing workflows.
  • A leading manufacturer in filtration solutions

Mentorship with Physical Therapist

Cleveland Clinic Sports Health
Independence
05.2015 - 05.2015
  • Shadowed a Physical Therapist at Cleveland Clinic Sports Health, assisting with patient appointments and procedures.
  • Analyzed patient data to identify common injuries and effective strengthening techniques.
  • Gained insights into the rehabilitation process, enhancing my understanding of physical therapy practices.
  • Evaluated patient conditions to develop personalized rehabilitation plans.
  • Collaborated with healthcare teams to ensure comprehensive patient care.
  • Educated patients on injury prevention and wellness strategies.

Education

Bachelor of Science - Biomedical Engineering, Focus in Bio-Electronics

Marquette University Opus College of Engineering
Milwaukee, Wisconsin
01.2021

Skills

  • Medication Dispensing
  • Patient Counseling
  • Drug Safety
  • Audits
  • Compliance
  • Safety Protocols
  • Team Supervision
  • Staff Training
  • Workflow Optimization
  • Bio-Electronics
  • Medical Devices
  • Healthcare Technology
  • Electronic Health Records (EHR)
  • Pharmacy Management Software
  • Microsoft Office Suite
  • Pharmacy inventory management

Certification

  • Nationally Certified Pharmacy Technician, Pharmacy Technician Certification Board – PTCB
  • State Certified Pharmacy Technician, Ohio
  • Certified Quality Improvement Associate - American Society of Quality

Additional Information

Strong interpersonal and communication skills, with the ability to work in fast-paced, high-pressure environments., Passionate about patient care and continuous learning in the healthcare field.

Timeline

Nationally Certified Pharmacy Technician

CVS Health
08.2025 - Current

Pharmacy Inventory Specialist

CVS Health
04.2025 - Current

Registered Pharmacy Technician

CVS Health
11.2024 - 08.2025

Pharmacy Technician Trainee

CVS Health
09.2024 - 11.2024

Post Market Product Surveillance Associate

Merz Aesthetics
03.2022 - 01.2023

Leasing & Marketing Professional

Willow Bridge Property Management
05.2021 - 03.2022

Leasing Specialist / Community Assistant

BMOC Inc.
09.2020 - 02.2021

Intern

Swift Filters, Inc.
05.2016 - 08.2016

Mentorship with Physical Therapist

Cleveland Clinic Sports Health
05.2015 - 05.2015

Bachelor of Science - Biomedical Engineering, Focus in Bio-Electronics

Marquette University Opus College of Engineering

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