Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Moy

Morgantown,IN

Summary

People-oriented with experience across a variety of tasks and responsibilities. Skilled in creating reports and proficient in Google Sheets and Microsoft Excel. Known for strong problem-solving abilities, a positive attitude, and a commitment to delivering high-quality work. Passionate about building meaningful connections and maintaining lasting relationships through excellent communication and support.

Overview

6
6
years of professional experience

Work History

Call Center Representative

Ziebart
06.2022 - Current
  • Answered high-volume inbound calls to assist clients with scheduling annual policy/service renewals.
  • Provided excellent customer service by addressing questions and confirming renewal details.
  • Collaborated with team members to meet daily scheduling targets and ensure timely renewals.
  • Demonstrated strong communication and time-management skills in a fast-paced environment.
  • Did weekly reports, monthly reports, and filed invoices

Gymnastics Trainer

Gymnastics With Heart
09.2019 - 09.2020
  • Assisted gymnasts in setting realistic, achievable goals that motivated them to strive for continuous improvement in their skills and abilities.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.

Customer Service Cashier

Smallcakes Cupcakery & Creamery
06.2019 - 08.2019
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Answered product questions using knowledge of sales and store promotions.

Education

Suburban Christian School
Indianapolis, IN
05-2022

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Verbal and written communication
  • Answering questions
  • Product knowledge
  • Appointment scheduling

Timeline

Call Center Representative

Ziebart
06.2022 - Current

Gymnastics Trainer

Gymnastics With Heart
09.2019 - 09.2020

Customer Service Cashier

Smallcakes Cupcakery & Creamery
06.2019 - 08.2019

Suburban Christian School

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