Katelyn Odom
Elon,NC
Summary
Compassionate Certified Medical Assistant (AAMA) with externship experience in clinical settings and patient advocacy. Committed to advancing education towards a Physician Assistant role while delivering quality support to patients during challenging times.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashiering, Drive-up
Target
Burlington, North Carolina
03.2024 - Current
- Coordinated order retrieval and delivery for drive-up customers, ensuring timely service and satisfaction.
- Achieved 97% delivery completion rate by effectively managing time and prioritizing tasks.
- Managed customer transactions with precision, ensuring accurate payment processing and positive shopping experiences.
- Collaborated with team members to streamline workflow and improve overall service delivery.
Externship
Alamance Skin Center
Burlington, North Carolina
01.2026 - 03.2026
- Completed 224.59-hour clinical externship in dermatology, assisting with procedures and accurately documenting patient information in electronic medical records.
- Provided direct support to physicians during exams by delivering necessary instruments and materials.
- Prepared exam rooms with necessary instruments and supplies to ensure efficient patient visits.
- Executed administrative duties, including appointment scheduling and managing medical records, to support smooth clinic operations.
Checkout Advocate and Personal Shopper
Harris Teeter
New Bern, North Carolina
07.2022 - 12.2022
- Streamlined checkout processes, enhancing transaction speed and boosting customer satisfaction.
- Resolved customer inquiries and issues, ensuring seamless checkout experience.
- Processed customer transactions, handling cash and digital payments efficiently.
- Responded promptly to customer needs, fostering a positive shopping environment.
- Assisted customers with substitutions and inquiries, improving overall service quality.
- Fulfilled online grocery orders for curbside pickup with accuracy and timeliness.
- Ensured timely completion of orders while adhering to company standards.
- Maintained organized work areas to support efficient operations.
Education
Associate of Science - Applied Science
Alamance Community College
Graham, North Carolina05-2027
Medical Assisting Program - Medical Assisting
Alamance Community College
Graham, North Carolina05-2026
Skills
- Clinical documentation
- EHR proficiency
- Patient scheduling
- Workflow support
- Procedure assistance
- Vital signs monitoring
- Injection administration
- Wound management
- Patient advocacy
- Analytical thinking
- Problem resolution
- Conflict management
- Teamwork
- Communication skills
- Teamwork
- Customer service
Certification
- Certified Medical Assistant (CMA AAMA), American Association of Medical Assistants - June 2026
- Basic Life Support and CPR Certified- Current, American Heart Association - December 2025
INTERESTS
Alamance Community College, Volunteering (16 hours) - Volunteered at Red Cross Blood Drive, assisting with donor check-in and registration, providing post-donation care and refreshments, monitoring donor well-being, and supporting staff to maintain a safe and organized event flow. Volunteered at a Health and Wellness Clinic, supporting patient check-in and clinic operations, measuring and recording vital signs (blood pressure, temperature, and blood glucose), documenting patient information.
Timeline
Externship
Alamance Skin Center
01.2026 - 03.2026
Cashiering, Drive-up
Target
03.2024 - Current
Checkout Advocate and Personal Shopper
Harris Teeter
07.2022 - 12.2022
Associate of Science - Applied Science
Alamance Community College
Medical Assisting Program - Medical Assisting
Alamance Community College