Katelyn O'Neal

Coordinate workforce development training initiatives by serving as a liaison between local employers, community partners, instructors, and Sampson Community College. Develop and maintain industry relationships, assess workforce training needs, coordinate customized training opportunities, oversee program logistics, support grant and scholarship initiatives, and promote workforce development services throughout the community. Assist with program planning, employer outreach, contract development, reporting, and the successful implementation of training programs that support local workforce and economic development goals.

• Coordinate workforce training programs and customized industry training initiatives.
• Build and maintain partnerships with local businesses, industries, and community organizations.
• Conduct employer outreach and workforce needs assessments.
• Coordinate training logistics, scheduling, facilities, instructors, and participant enrollment.
• Assist with training contracts, agreements, and program documentation.
• Support scholarship, grant-funded, and workforce development initiatives.
• Monitor program outcomes and prepare reports for stakeholders and leadership.
• Promote workforce development services through business visits, networking, presentations, and community engagement activities.
• Serve as a resource for employers seeking workforce solutions and training opportunities.
• Collaborate with college departments and external partners to expand workforce development offerings.

Provided administrative and student support for Workforce Development and Continuing Education programs. Assisted students with registration, financial assistance, scholarship opportunities, program information, and course enrollment. Maintained student records, processed documentation, supported instructors, and ensured compliance with college and state reporting requirements.

• Provided support to directors and students
• Student registration and enrollment
• Customer service
• Scholarship assistance
• Financial assistance guidance
• Data entry and record maintenance
• Processing paperwork and documentation
• Assisting students with program selection
• Supporting workforce staff and instructors
• Maintaining student files and reports

• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Resolved and investigated complaints regarding service, food quality and accommodations.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Worked in close collaboration with team members to ensure customers received high-quality service.

• Taught daily life skills and behaviors to students to build practical knowledge.
• Built and strengthened positive relationships with students, parents and teaching staff.
• Created nurturing, safe environments to promote emotional, social and intellectual growth.
• Implemented and delivered programming for groups of children ages 5 to 13.