Katelyn Ortiz
San Diego,CA
Summary
Self-motivated individual offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Visual Merchandiser
Shoe Palace
National City, CA
05.2024 - 01.2025
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Completed day-to-day duties accurately and efficiently.
- Trained retail staff on visual merchandising standards and practices to ensure store-wide consistency.
- Organized store layout, fixtures and visual merchandising standards.
- Customer engagement, promoting products and services tailored to individual needs.
Customer Service Representative/Sales Associate
AutoZone
National City, USA
07.2023 - 03.2024
- Operated cash register efficiently.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled large volumes of currency quickly and accurately with minimal errors..
Education
High School Diploma -
Sweetwater Secondary Charter School
National City, CA09.2022
Skills
- Bilingual (Spanish & English)
- Multi-Task Management
- Cash Handling Accuracy
- Building Rapport
- Verbal/Written Communication
- Customer Needs Assessment
Timeline
Visual Merchandiser
Shoe Palace
05.2024 - 01.2025
Customer Service Representative/Sales Associate
AutoZone
07.2023 - 03.2024
High School Diploma -
Sweetwater Secondary Charter School