Katelyn Pinkham
Ames,IA
Overview
7
7
years of professional experience
Work History
Library Assistant III
Iowa State University Library
Ames, IA
10.2022 - Current
- Managed and updated circulation desk operations, ensuring efficient processes.
- Collaborated with staff on new hiring, training, and supervising procedures for student employees.
- Assisted with patron account processing and troubleshooting.
- Enhanced patron experience by providing clear and courteous customer service.
- Maintained a positive learning environment by establishing staff presence to enforce library policies.
- Contributed to the library's mission and staff engagement by serving on the Library Staff Association's executive board.
Library Student Assistant
Iowa State University Library
Ames, IA
10.2019 - 05.2022
- Assisted patrons in locating resources and utilizing library systems effectively.
- Conducted basic technology troubleshooting and support.
- Organized returned books and materials and assisted with shelving.
- Improved library organization by shelf-reading books and other materials according to the Library of Congress Classification system.
- Fostered environment conducive to study and collaboration by enforcing library rules.
Kitchen Manager
Camp Tanglefoot
Clear Lake, IA
05.2019 - 08.2021
- Oversaw kitchen operations.
- Maintained a clean and safe work environment.
- Developed meal plans and ordered food and beverage deliveries.
- Trained and scheduled new team members.
Education
Bachelor of Arts - English
Iowa State University
Ames, IA05-2022
Skills
- Written and oral communication
- Staff supervision
- Effective project completion
- Attention to detail
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
- Organizational skills
Timeline
Library Assistant III
Iowa State University Library
10.2022 - Current
Library Student Assistant
Iowa State University Library
10.2019 - 05.2022
Kitchen Manager
Camp Tanglefoot
05.2019 - 08.2021
Bachelor of Arts - English
Iowa State University