Katelyn Plata
Santa Maria,CA
Summary
Hardworking individual that is able to excel in new environments.
Overview
9
9
years of professional experience
Work History
Guest Service Advocate
Target Corporation
03.2020 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Efficiently processed multiple returns and exchanges per shift
- Maintained the cleanliness of the service desk by properly organizing the returned product
- Managed large sums of cash responsibly at the end the shift
Cashier
Ricos Manjares Mosita
04.2017 - 07.2023
- This is a seasonal position during local festivals and fairs
- Took food orders from customers making sure everything was correct
- Handled payment from customers making sure to give correct change
- When needed, handed out to food orders to customers in a timely manner
- Maintained the cleanliness of the food stand by wiping down tables and refilling the condiments provided for our customers
Office Assistant
Santa Maria Fairpark
04.2015 - 07.2017
- Assisted with onboarding of new vendors
- Created and maintained detailed records of all required vendor paperwork
- Managed incoming correspondence from vendors answering any questions they had regarding their application
- Organized and filed confidential paperwork
Education
No Degree - Psychology
California State University - Channel Islands
Camarillo, CA05.2025
High School Diploma -
St. Joseph High School
Santa Maria05.2017
Skills
- Familiar with Word, Excel, Powerpoint
- Bilingual, English and Spanish
- Team collaboration
- Accountable
- Goal setting
- Willing to learn and adapt
- Organization
Timeline
Guest Service Advocate
Target Corporation
03.2020 - Current
Cashier
Ricos Manjares Mosita
04.2017 - 07.2023
Office Assistant
Santa Maria Fairpark
04.2015 - 07.2017
No Degree - Psychology
California State University - Channel Islands
High School Diploma -
St. Joseph High School